Index_C

C

Carlin, George, 55

Carping, 235

Carrots/sticks, 68, 73 “74, 130, 261

Cause

ambiguous, 148

complicated, 148 “149

masked, 149 “151

Celebrations, formal, 267 “268

Centers for Disease Control (CDC), 19

Challenger space shuttle, 9

Change

in culture, 242 “243

lifelong patterns v., 250 “252

Charades, 86 “87

Charisma, 119 “120

Checkup/checkback, 208 “209

Children/Child-rearing. See Marriage; Parenting; Teenagers

Choosing

If , 38 “52, 53 “54, 110, 218, 228, 253 “257

meandering v., 225 “226

What , 26 “32, 53 “54, 110, 204, 218, 228, 253 “257

Circumstances, matching methods to, 131 “135, 143

Climate, setting, 57 “58

Coast Guard example, 50 “51

Columbia space shuttle, 9

Commitments

ability and, 145 “169

keeping, 145 “170

missed, 2, 4

Competence, 208

illusion of, 240 “241

Concerns, acting on, 40 “42

Conclusions

harsh , 101 “102

jumping to, 59 “61

tentative, 104

Confrontations , crucial. See also specific areas of interest

definition of, 4 “5, 21

foundation of, 178 “180

website, 21, 111, 215 “216, 252, 269

Conscience, nagging, 42 “43, 48, 53

Consequences, 34

exploring, 132 “133

natural, 126 “137, 139 “144, 242

Consistent, being, 137

Content, in CPR, 32 “33, 36, 53

Content, Pattern, Relationship. See CPR

Contrasting, using, 94 “95, 206, 223, 243

Coping, 248, 253

cutting out v., 232, 234 “235

Couples. See Marriage; Parenting; Relationships

Covey, Stephen, 232

CPR (Content, Pattern, Relationship), 32 “33, 36, 53, 184 “185

Creativity, 202 “203

Critical mass, 131

Crucial confrontations. See Confrontations, crucial

Crucial Conversations: Tools for Talking When Stakes Are High , 191

Crystal ball, 202

Culture

changing, 242 “243

of impossibility , 245 “247

Curious, becoming, 69 “70

Cutting out, 232, 234 “235