Index_B

B

Balance

confrontation/confirmation, 268

work-life , 246, 250

Barriers

ability, 161 “163, 169, 230

bridges v., 68, 74 “76, 261

exploring, 153

removing, 151 “153

Battles, choosing, 248

Beginnings

hazardous half minute in, 57 “59

safety in, 57 “59, 89 “100, 110 “111, 223, 236 “237, 270

Behavior

bad, 85 “88, 227

borderline, 243 “245

Benefits, long-term v. short- term , 128 “129

Bierce, Ambrose, 83

Birthday card example, 266 “267

Borderline behavior. See Behavior

Bosses. See also Employees; Leadership; Workplace

anger and, 139, 185 “186, 194 “195

combative, 39

creating safety for, 233

defensive, 99 “100, 108 “109, 232 “233

demanding, 245 “247

as ex-boyfriend, 220, 225

explosive, 139, 185, 194 “195

held hostage, 241 “242

narcissistic/authoritarian, 232 “233

as opinion leaders , 5 “7, 11

at plywood mill, 1 “2, 3, 4, 5 “7, 14 “15, 16, 88 “89, 123 “124, 229

public works, 17

raises promised by, 26

top, 249 “250

Brainstorming, 170

ability barriers, 161 “163, 169, 229

solutions, 239

Bridges v. barriers, 68, 74 “76, 261

Broken promises. See Promises, broken

Buck, passing, 87