RALPH THORNBURGH

only for RuBoard - do not distribute or recompile

Ralph Thornburgh has worked for Hewlett-Packard Company for 25 years as an IT trainer, IT Data Center Manager, and Learning Products Engineer (technical writer).

He worked in Information Systems for 13 years (as a trainer for three years and a Data Center Manager for 10 years). For the last 11 years he was a Learning Products Engineer. He is currently a Training Engineering Consultant for the Integration Testing and Training Team, Business Process Information Engineering Section, Business PCs North America, at Hewlett-Packard in Roseville, CA.

During this time he created 24 classes for Hewlett-Packard data center employees and support personnel worldwide. He has also written numerous user manuals and technical support manuals.

He led the team that wrote the multicourse training program for Hewlett-Packard s implementation of Fibre Channel for Mass Storage and two classes for other Hewlett-Packard Fibre Channel peripheral devices.

Recently, he led the team that wrote the documentation set for HP s newest mass storage device, the SureStore E Disk Array XP256, containing one familiarization guide and seven user guides for the product s monitoring and management software.

Ralph held a secondary teaching certificate for three years. He designed and delivered computer class curricula ”including courses on operating systems and computer operations ”for The Computer Learning Center in Santa Clara, CA. He also designed, developed, and delivered an American Sign Language (ASL) course for middle-school children.

Ralph was in the U.S. Army for eleven years and is a Vietnam veteran. He spent time in the California Army National Guard as a section training sergeant, training soldiers in technical skills, such as aviation electronics, and basic combat skills, such as land navigation (map reading) and basic marksmanship.

Ralph is the author of Fibre Channel for Mass Storage , a book about the fundamentals of Fibre Channel and Hewlett-Packard s Fibre Channel products.

only for RuBoard - do not distribute or recompile