What You CanAnd Can'tTrade on eBayAs you can tell from eBay's mission statement, you should be able to trade practically anything you can think of on the eBay site. You can't trade literally everything, of course; there are some types of items that eBay refuses to deal with. Read on to learn more. eBay's Product Categories
eBay organizes its listings by product category. There are a few
When you're selling an item, you drill down through the categories and subcategories until you find the one that best fits the item you're selling. When you're looking to buy an item, you just keep clicking through the subcategories until you find the type of item you want to buy. What You Can't Trade on eBay
Of course, you can't sell just
anything
on eBaythere are some items that eBay prohibits you from selling. This list of what you
can't
buy or sell on eBay makes a lot of sense; most of these items are illegal, are
eBay's list of
Other items, such as adult-oriented items, fall into the questionable category. If you're in doubt about a particular item, check out eBay's Prohibited and Restricted Items page at pages.ebay.com/help/policies/items-ov.html. |
What's What (and What's Where) on eBayNot even counting the millions of individual auction listings, eBay has a ton of content and community on its siteif you know where to find it. (And the home page isn't always the best place to find what you're looking for!) eBay's Home Pagefor New Users
On your first visit to the eBay site (www.ebay.com), you'll be prompted to register as a new
eBay's Home Pagefor Registered UsersAfter you've registered with eBay, you see the site's normal home page, shown in Figure 1.1. From here, you can access eBay's most important features and servicesas well as sign in to your eBay account, if you've already registered.
Figure 1.1. Access the most important
|
|
There are also several links above the Navigation BarHome, Pay, Register (if you're a new user or haven't yet logged in), and Site Map. Like the Navigation Bar, these links appear at the top of most eBay pages. |
Along the left side of the home page is a collection of links to specific eBay item categories and specialty sites. When you want to find an item on which to bid, it's easy to click through the categories listed on the left of the home pageor to search for items using the Search box.
For other key activities, refer to the information in Table 1.1, which shows you which links to click.
|
To Do This |
Click This Link |
|---|---|
|
Sign up for eBay membership |
Register |
|
Sign into the eBay site (for buying and selling) |
Sign In |
|
Browse items for sale |
Buy |
|
Sell an item |
Sell |
|
Access your My eBay page |
My eBay |
|
Access message
|
Community |
|
Read help files |
Help |
|
Get "live" help via instant messaging |
Live Help |
|
Pay for items you've purchased |
Pay |
|
Access other parts of eBay |
Site Map |
The good news is, there's a lot of great content on the eBay site. The bad news is, there's so much stuffand it's so haphazardly organizedthat most users never find some of eBay's most interesting and useful features. In fact, you simply can't access many features from the home page. To really dig down into the eBay site, you need a little helpwhich you can get from eBay's Site Map page.
You can access the Site Map page by clicking the Site Map link above the Navigation Bar. This page, shown in Figure 1.2, serves as the true access point to eBay's
If you've never visited the Site Map page, I guarantee you'll be surprised at everything you'll find there. The Site Map offers direct links to a bunch of features and services that you probably didn't even know existed!
You can also use the links on the Site Map page to keep up with all the new features of the siteand keep up on the daily events and happenings. For example, if you're new to eBay, you might want to check out the links in the Community section of the Site Map. Or, to find out about any technical system updates (or planned outages), click the System Announcements link (in the News section).
Although you
could
use eBay's various discussion boards to try to contact eBay (as eBay suggests), you'll quickly discover that this method of communication often
You can also contact eBay by phone (800-322-9266 or 408-558-7400) or by postal mail, at
eBay Inc.
2145 Hamilton Avenue
San Jose, CA 95125
The Absolute MinimumHere are the key points to remember from this chapter:
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