Electronic Commerce, Fourth Edition

Pete Loshin
John Vacca

Copyright 2004 by CHARLES RIVER MEDIA, INC.
All rights reserved.

No part of this publication may be reproduced in any way, stored in a retrieval system of any type, or transmitted by any means or media, electronic or mechanical, including, but not limited to, photocopy, recording, or scanning, without prior permission in writing from the publisher.

Editor
David Pallai

Production
Publishers’ Design and Production Services

Cover Design
The Printed Image

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Pete Loshin and John Vacca. Electronic Commerce, 4th Edition.

ISBN: 1-58450-064-6

All brand names and product names mentioned in this book are trademarks or service marks of their respective companies. Any omission or misuse (of any kind) of service marks or trademarks should not be regarded as intent to infringe on the property of others. The publisher recognizes and respects all marks used by companies, manufacturers, and developers as a means to distinguish their products.

“SAP” and mySAP.com are trademarks of SAPAktiengesellschaft, Systems, Applications and Products in Data Processing, Neurottstrasse 16, 69190 Walldorf, Germany. The publisher gratefully acknowledges SAP’s kind permission to use its trademark in this publication. SAP AG is not the publisher of this book and is not responsible for it under any aspect of press law.

Library of Congress Cataloging-in-Publication Data

Loshin, Peter.
Electronic commerce / Pete Loshin and John Vacca.— 4th ed.
p. cm.
ISBN 1-58450-064-6 (pbk. : alk. paper)
1. Electronic commerce. I. Vacca, John R. II. Title.
HF5548.32.L67 2003
658.8'4—dc21
2003013160

Printed in the United States of America

03 7 6 5 4 3 2 First Edition

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In memory of Giacchi and Agrippina.

Acknowledgments

There are many people whose efforts on this book have contributed to its successful completion. I owe each a debt of gratitude and want to take this opportunity to offer my sincere thanks.

A very special thanks to my publisher, David Pallai, whose initial interest and support made this book possible and for his guidance and encouragement over and above the business of being a publisher. Thanks to my copyeditor, Karen Annett, whose fine editorial work has been invaluable. Thanks also to my marketing coordinator, Mark Hughes, whose efforts on this book have been greatly appreciated. And, a special thanks to Michael Erbschloe, who wrote the foreword for this book. Finally, thanks to Bryan Davidson and all the other people at Charles River Media, whose many talents and skills are essential to a finished book.

Thanks to my wife, Bee Vacca, for her love, her help, and her understanding of my long work hours.

Finally, I want to thank the organizations and individuals who granted me permission to use the research material and information necessary for the completion of this book.