Table of Contents

mobile usability: how nokia changed the face of the mobile phone
Mobile Usability: How Nokia Changed the Face of the Mobile Phone
by Christian Lindholm, Turkka Keinonen and Harri Kiljander (eds)  ISBN:0071385142
McGraw-Hill © 2003 (304 pages)

Use this guide to understand Nokia's user interfaces and the philosophy behind them--from mobile distinctions to usability engineering in the mobile environment.

Table of Contents
Mobile Usability—How Nokia Changed the Face of the Mobile Phone
Introduction—Mobile Distinctions
Part 1 - Dominant Design in Mobile User Interfaces
Chapter 1 - User Interface Styles
Chapter 2 - Takeout Menu—The Elements of a Nokia Mobile User Interface
Chapter 3 - The Navi-key Story
Part 2 - Living with Mobiles
Chapter 4 - Indian Needs—Cultural End-User Research in Mombai
Chapter 5 - Usability Meets Sociology for Richer Consumer Studies
Part 3 - Design and Research Intertwined
Chapter 6 - Managing the Design of User Interfaces
Chapter 7 - The One-Row Keyboard—A Case Study in Mobile Text Input
Chapter 8 - Series 60 Voice Mailbox in Rome—A Case Study of a Paper Prototyping Tour
Chapter 9 - 1⁄4 Samara—Hardware Prototyping a Driving Simulator
Chapter 10 - Dawn on the Wireless Multimedia Highway
Chapter 11 - Just-In-Time Usability Engineering
Part 4 - Mobile Contradictions
Chapter 12 - The Expressive Interface
Chapter 13 - Six Mobile Messages
Telecommunication Glossary
List of Figures
List of Tables
List of Sidebars

When it comes to delivering product design innovations to mobile device users, Nokia is the company against which all others are judged. Now, the philosophies and working methods by which Nokia revolutionized product usability are explained for the first time in Mobile Usability: Change the Face of the Mobile Phone.

Written with great insight by Nokia experts, this book offers clear and practical guidance on how to provide maximum usability to end-users, including first-hand coverage of:

  • The elements of a Nokia user interface
  • The Nokia design philosophy, from concept creation to product testing
  • Mobile distinctions
  • The future of small interfaces
  • User interface styles
  • Six mobile messages
  • Usability engineering in practice in the mobile environment, and much, much more!

Plus, the book features a wealth of vivid illustrations, all constructed to help you incorporate new ideas and concepts into your work. With Mobile Usability: How Nokia Changed the Face of the Mobile Phone, you can deliver to your users the wide range of benefits mobile technology has for so long been promising.

About the Editors

Christian Lindholm has been instrumental in driving Nokia User Interfaces to their current level of usability, recognized as the benchmark in the industry and appreciated by hundreds of million people worldwide during the past 8 years. He is the inventor of the Navi-key user interface, the most deployed user interface in electronics. He is also the father of the Nokia Series 60 user interface used in Nokia smartphones and licensed by key players in the industry. Mr. Lindholm holds a masters degree in economics and has done research in design management and new product development. He also holds several patents in the field. Currently he is managing an internal Nokia venture.

Turkka Keinonen, Doctor of Arts, works as a professor in the School of Design at the University of Art and Design Helsinki UIAH. His teaching and research interests lie in user-centered design and product concept creation. Mr. Keinonen has designed paper machinery for Metso corporation. He has consulted for Finnish National Research and Development Center for Welfare and Health (STAKES) in several EU projects aiming at mainstreaming information technologies. In his doctoral thesis in 1998, Keinonen studies the influence of usability on consumers’ product preference. From 1998 to 2001 Mr. Keinonen worked in the usability group of Nokia Research Center, where he led several concept creation projects. He was nominated the designer of the year 2000 in Finland for his merits in user-centered design.

Harri Kiljander works as the Director, User Interfaces, at Nokia Mobile Phones. During the period 1995 to 1997 he worked as a senior research engineer and interaction designer at Nokia Research Center, where he participated in a number of mobile device user interface concept creation and research projects. Since 1998 he has worked at Nokia Mobile Phones in various usability engineering and user interface management positions. Mr. Kiljander has a masters degree in computer science, a licentiate degree in interactive digital media, and he is currently finalizing his doctoral thesis in mobile device usability. He holds a number of patents in the domain of small device user interfaces.