Table of Contents

•	Table of Contents
•	Index

Network Sales and Services Handbook
By Matthew J. Castelli
Publisher	: Cisco Press
Pub Date	: November 27, 2002
ISBN	: 1-58705-090-0
Pages	: 464
Slots	: 2			Copyright
		About the Authors
			About the Technical Reviewers
		Acknowledgments
		Introduction
			Goals and Methods
			Who Should Read This Book?
			How This Book Is Organized
			The Twelve Networking Truths
			Command Syntax Conventions
		Chapter 1.  Internetworking Basics
			OSI Reference Model
			Information Formats
			Network Hierarchy
			Connection-Oriented and Connectionless Network Services
			Network Addressing
			Flow Control
			Error-Checking
			Standards Organizations
			Summary
		Chapter 2.  OSI Reference Model
			OSI Layer Characteristics
			Host Communication
			Data Encapsulation
			Summary
			Frequently Asked Questions (FAQ)
		Chapter 3.  TCP/IP Introduction
			TCP/IP Model
			TCP/IP Operation
			TCP/IP Addressing
			TCP Ports and Sockets
			UDP and ICMP
			Routing
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 4.  Customer Premise Equipment (CPE)
			Servers and Workstations
			Communication Equipment
			LAN CPE
			Analog Equipment
			Summary
			Frequently Asked Questions (FAQ)
		Chapter 5.  Local Area Networks (LANs)
			LAN Topologies
			Ethernet
			Token Ring
			FDDI
			LAN Transmission
			LAN Hardware
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 6.  Local Access
			Dedicated Local Access Configuration
			Switched Local Access Configuration
			LEC CO Configuration
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 7.  DSL and Cable Modem Networks
			Digital Subscriber Line
			Cable Access Technologies
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 8.  WAN Basics
			WAN Switching
			Network Interfaces
			WAN Architecture
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 9.  Asynchronous Transfer Mode (ATM) Introduction
			ATM WANs
			ATM WAN Interfaces
			ATM Connections
			VPs
			Cell Transmission
			ATM Traffic Contract Parameters
			ATM Service Classes
			QoS Parameters
			ATM WAN Architecture
			ATM Traffic Contract and Negotiation
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 10.  Frame Relay Introduction
			Frame Relay Components
			Frame Relay Error Handling
			Frame Relay LMI
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 11.  Understanding Routers and Routing
			Routing Components
			Routing Algorithms
			Network Protocols
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 12.  Virtual LAN (VLAN) Introduction
			VLAN Memberships
			VLAN/WAN Integration
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 13.  Quality of Service Introduction
			ATM
			Frame Relay
			IP
			MPLS and MPLS-TE
			DiffServ
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 14.  Network Architecture Introduction
			Network Devices
			Hierarchical Network Model
			WAN Oversubscription
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 15.  Network Security Basics
			Network Threats
			Network Attack Methods
			Proxy Servers and DMZ
			Firewalls
			Intrusion Detection and Monitoring
			Network Security Architecture
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 16.  Remote Access Virtual Private Networks (VPNs)
			VPNs
			VPN Basics
			Authentication
			Tunneling Protocols
			Encryption
			PGP
			PKI
			MD5
			IPSec
			IKE
			LAN-to-LAN VPN
			VPN Architecture
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 17.  Voice Networks
			Voice Network Access
			ANI
			Lines and Trunks
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 18.  Network Management Basics
			FCAPS Model
			Network Management Architecture
			Network Management Protocols
			An Introduction to TMN
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 19.  High Availability Networking
			Measuring Network Availability
			Internetwork Reliability Options
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 20.  The Internet
			WWW
			URL
			Internet Programming Languages
			Peering
			Summary
			Frequently Asked Questions (FAQ)
		Chapter 21.  MPLS Introduction
			MPLS Terminology
			MPLS Operation
			MPLS MPLS-VPNs
			MPLS CE Routing
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Chapter 22.  Introduction to Fiber Optics
			Optic Bands and Transmission Windows
			SONET
			DWDM
			Summary
			Frequently Asked Questions (FAQ)
			Case Study
		Appendix A.  PIC Codes
		Appendix B.  RIP (Routing Information Protocol)
			RIP Routing Table
			RIP Routing Convergence
			RIP Limitations
			Summary
		Appendix C.  RIP Version 2 (RIPv2)
			RIPv2 Authentication
			RIPv2 Subnet Mask Support
			RIPv2 Next Hop Identification
			RIPv2 Multicasting
			RIPv2 Concerns
			Summary
		Appendix D.  Border Gateway Protocol, Version 4 (BGP4)
			BGP Multihoming
			Interior (IBGP) Versus Exterior (EBGP)
			Common BGP Implementation
			BGP Attributes
			BGP Route Selection
			BGP Peering
			BGP Route Reflectors
			BGP Confederations
			BGP Administrative Distances
			BGP Timers
			Summary
		Appendix E.  Interior Gateway Routing Protocol (IGRP)
			IGRP Metrics
			Metric Calculation
			IGRP Timers
			IGRP Convergence Mechanisms
			IGRP Load Balancing
			Summary
		Appendix F.  OSPF (Open Shortest Path First)
			OSPF Areas
			OSPF Convergence
			OSPF Route Summarization
			OSPF Authentication
			Summary
		Appendix G.  EIGRP (Enhanced Interior Gateway Routing Protocol)
			Neighbor Discovery and Recovery
			Reliable Transport Protocol
			DUAL Finite-State Machine
			Protocol-Specific Modules
			EIGRP Tables
			EIGRP Packet Types
			EIGRP Convergence
			Summary
		Index