name resolution
DNS, 8–40 to 8–42
HOSTS, 8–44
LMHOSTS, 8–43
overview, 8–40
WINS, 8–42 to 8–43
names
e–mail, 4–6, 4–39
friendly, 8–42
shared files, 9–4, 9–6
viruses, 10–24
websites, previously viewed, 5–7
workgroups, 8–14
Navigation panes, Outlook, 4–40
net config workstation command, 8–15
.NET Programmability Support, 7–5
net view command, 8–35
NetBIOS name resolution, 8–42
network adapters, 16–7
network configurations. See also networks
APIPA, 8–25 to 8–26
cable, 8–12 to 8–14
DHCP, 8–24
domains, 8–19 to 8–26
DSL, 8–12 to 8–14
modems, 8–10 to 8–12
overview, 8–10
workgroups, 8–14 to 8–19
network connectivity
checking, 8–3
commands, 8–31 to 8–39
dialing problems, 8–10 to 8–12
disconnection problems, 8–10 to 8–12
hardware, 8–4 to 8–8
Internet Connection Sharing, 8–46 to 8–48
labs, 8–50, 8–56
name resolution, 8–40 to 8–45
overview, 8–1
physical, 8–3 to 8–9
testing, 8–31 to 8–33, 8–35 to 8–36
network devices. See devices
network permissions. See permissions
network resource sharing. See sharing files
Network Troubleshooter, 8–23
networks. See also network configurations; network connectivity
corporate environments, 1–8 to 1–11
domains, 1–9 to 1–11
newsgroups, 2–16
size, 9–14
workgroups, 1–8
never update Web page versions, 5–23
new Web page versions, checking for, 5–22 to 5–24
news clients, default, 4–25
news servers, send and receive errors, 4–27
newsgroups
adding, 4–26
connectivity issues, 4–27
default clients, 4–25
described, 4–25
download settings, 7–42
joining, 4–26
Outlook Express, 14–14
overview, 2–15 to 2–16
send and receive errors, 4–27
server timeouts, 4–27
service calls, 4–27 to 4–29
unsubscribing, 4–29
viewing without subscribing, 4–28
newsreaders, 2–15, 4–26, 14–14
NIC. See network connectivity
no associated programs, attachments, 7–39
no experience users, 1–4
noncorporate environments, 1–16 to 1–18
not junk, marking e–mail as, 4–36
not responding, Word, 7–14
notes, Outlook, 7–48
notification area, 3–4 to 3–7, 3–17
notifications
download complete, 5–38
e–mail arrivals, 7–42
script errors, 5–37
software updates, 10–2
notifying users, problem resolution
benefits, 2–24 to 2–26
cautioning, 2–28
examples, 2–25
interest levels, gauging, 2–24
maintenance tasks, 2–28 to 2–30
online help and support, 2–26 to 2–28
overview, 2–24
researching themselves, 2–26 to 2–28
troubleshooting wizards, 2–27 to 2–28
when not to explain, 2–26
NTFS
converting file systems, 11–10
multiple boot computers, 11–11 to 11–12
viewing, tools for, 3–43
NTFS permissions
applying, 9–11 to 9–12
group memberships, 9–21 to 9–23
multiple, 9–13
network size, 9–14
overview, 9–10
share permissions, 9–7, 9–12 to 9–13
troubleshooting, 9–12
types, 9–10
null modem cables, 12–3
number of
logon attempts, 9–27
password characters, 9–26
password recycles, 9–26
numbered lists, customizing, 7–8 to 7–9