macros
Excel, 7–25 to 7–29
PowerPoint, 7–34
mail. See also junk e–mail; newsgroups; Outlook; Outlook Express
address books, 4–10 to 4–13
address changes, 4–39
archiving, 4–32
attachments, 7–38 to 7–41
backups, 4–14, 4–22, 4–46
blocked senders list, 4–34
compacting, 4–37
composition options, 4–45
configuring, 13–19
contacts, 7–47 to 7–48
copy on servers, 4–44 to 4–45
customizing, 15–16
deleted items, 4–31, 4–33
folder size, 7–42
incorrect names or addresses, 4–39
interface problems, 4–40 to 4–41
labs, 4–51
language support, 7–41
maintenance, 4–31 to 4–38
name changes, 4–39
ordering, 4–40
previewing, 4–40
read messages, hiding, 7–42
recovering, 7–42, 7–49 to 7–50
safe recipients and senders, 4–34
servers, 4–9 to 4–10
tasks, 7–48
troubleshooting, 4–39 to 4–43, 14–14
unread, 4–33
virus attacks, 10–23
Mailbox Cleanup, 4–32 to 4–34
mailboxes
Exchange Server, 4–9 to 4–10
size, viewing, 4–33
maintaining Internet Explorer
cookies, 5–24 to 5–28
overview, 5–18
temporary files, 5–18 to 5–24
maintaining Outlook, 4–31 to 4–38
maintenance
Disk Cleanup, 2–28
Disk Defragmenter, 2–29
user education, 2–28 to 2–30
malfunctioning taskbar, 3–10 to 3–11
manual
file deletions, 5–20 to 5–22
firewall configurations, 10–16
IP configurations, 8–24
LMHOSTS file updates, 8–43
restore points, 6–9
software updates, 6–17, 10–4, 10–6, 10–23
manufacturer websites, 2–12
MAPI (Message Application Programming Interface), 4–9
mapping addresses. See name resolution
mapping custom fields, 4–13
math calculations, Excel, 7–20 to 7–24
Maximum Password Age option, 9–26
measurements, language or regional, 3–22 to 3–23
media centers, 12–5
Media Explorer bar, 5–9
medium privacy settings, 5–27
medium security zone settings, 5–39
medium–high privacy settings, 5–27
medium–low security zone settings, 5–39
meeting management, Outlook, 7–46 to 7–47
memberships
domains, 8–22
group, 9–21 to 9–23
memory
invalid page faults, 5–43
Office system requirements, 6–5, 6–19
Menu Animations option, 6–26
menus
Classic Start menu, 3–16 to 3–17
Office
adding items, 6–35
customizing, 6–25 to 6–28
defaults, 7–16
rearranging, 6–28
restoring settings, 7–4
messages. See e–mail; errors
Microsoft Baseline Security Analyzer (MBSA), 10–27 to 10–30
Microsoft Knowledge Base, 2–12, 2–19
Microsoft Most Valuable Professionals (MVPs), 2–15
Microsoft Office Application Recovery, 7–14, 7–17, 7–29, 7–35
Microsoft Office System Proofing Tools, 6–38
Microsoft Online Crash Analysis report, 7–51
Microsoft TechNet, 2–14 to 2–15, 2–21
Microsoft Windows File Association website, 7–39
Minimal Install option, 6–14
minimizing service calls, 2–24 to 2–26
Minimum Password Age option, 9–26
Minimum Password Length option, 9–26
minimum Office requirements, 6–4 to 6–5
missing
files, 6–19
Internet Explorer toolbars, 5–32 to 5–33
Outlook appointments and meetings, 7–47
Outlook panes, 4–40
PowerPoint components, 7–34
system files, 3–45
taskbar, 3–10 to 3–11
Word items, 7–3 to 7–7
misspelled words
AutoCorrect, 6–41
dictionary additions, 6–43
e–mail messages, 4–46
mobile users, e–mail on servers, 4–44 to 4–45, 4–47
Modem Troubleshooter, 8–7
modems
cable, 8–12 to 8–14
dialing problems, 8–10 to 8–12
disconnection problems, 8–10 to 8–12
DSL, 8–12 to 8–14
e–mail account settings, 4–7
installing, 8–27
ports, 12–3
troubleshooting, 8–7, 8–10 to 8–12
Modify permissions, 9–10
monetary formulas, Excel, 7–22
money, language or regional settings, 3–22 to 3–23
monitoring computers
Microsoft Baseline Security Analyzer, 10–27 to 10–30
Office updates, 10–6
Windows XP updates, 10–2 to 10–8
monitoring system changes, 6–9
monitors
Office options, 6–5
smart displays, 12–11
most visited websites, viewing, 5–7
mouse ports, 12–3
mouse shortcuts. See macros
moving
address books, 4–10 to 4–13, 4–16, 4–49, 4–59
All Programs list items, 3–14
e–mail archive options, 4–32
Internet favorites, 5–34 to 5–35
Office menu commands, 6–28
Office toolbars, 6–26
PowerPoint presentations, 7–34 to 7–35
Quick Launch icons, 3–10
taskbar, 3–8, 3–11
temporary file folders, 5–24
Word toolbars, 7–4
.mp3 files, 3–33
Msconfig, 3–41
MS–DOS floppy boot disks, 11–9
MSHTML.DLL, 5–43
Msinfo32, 3–42 to 3–43
multilingual Internet Explorer settings, 5–5 to 5–6
Multilingual User Interface Pack, 3–25
multimedia, viewing, 5–42
multiple. See also multiple boot computers; multiuser computers
application installations, 11–16
domains, 1–10
group memberships, 9–21
languages, 3–21 to 3–24, 5–5 to 5–6, 6–37 to 6–39, 7–9, 7–41
local user accounts, 11–2 to 11–7
notification area icons, 3–5
permissions, 9–13
regional, 3–21 to 3–27
multiple boot computers. See also multiple; multiuser computers
applications, 11–15 to 11–17
disk partitions, 11–8 to 11–9
file system access, 11–10 to 11–12
labs, 11–20, 11–26
overview, 11–8
permissions, 11–13 to 11–15
multitasking skills, DSTs, 1–5
multiuser computers. See also multiple; multiple boot computers
application access, 11–5
overview, 11–2
sharing, 11–3
user accounts, 11–2 to 11–3
MVPs (Microsoft Most Valuable Professionals), 2–15
My Documents
access problems, 9–38
Start menu list, 3–15
My Pictures, 3–15
My Recent Documents, 7–15