Objective 4.2: Configure Support for Multiple Languages or Multiple Locations | MCDST Self-Paced Training Exam 70-271(c) Supporting Users and Troubleshooting a Micro[... ]ystem

As a DST, you might have to assist users who have multiple languages on their computers. As more and more corporations expand to different areas of the world, computers must be able to format numbers, dates, times, and currencies to reflect these differences. You must be able to configure and troubleshoot regional and language options, as well as answer any questions that users might have about language settings, regional settings, or multiple locations configured on their computers.

As a DST, you should have an understanding of how to troubleshoot and configure the multilingual features of Windows XP. To answer the questions in this objective, you should know how Windows XP implements multilingual support and be familiar with the Regional And Language Options utility available in Control Panel. You should know how to add and remove installed input languages, and you should know how to customize the modifications of numbers, currencies, times, and dates.

Objective 4.2 Questions

You are a DST for a small restaurant that has 15 Windows XP Professional workstations. The owner of the company is planning on expanding her business to Asia, and she wants to know whether she can have her computer display Japanese characters in e-mail messages and Microsoft Word documents. How should you configure her computer to do this?
1. Select the Install Files For Eastern Asian Languages check box in the Advanced tab of the Regional And Language Options dialog box.
2. Select the Install Files For Eastern Asian Languages check box on the Languages tab of the Regional And Language Options dialog box.
3. Select the Install Files For Eastern Asian Languages check box on the Regional Options tab of the Regional And Language Options dialog box.
4. To configure an Asian language on a Windows XP Professional workstation, you must purchase an additional license for that language.
You are a DST for an international jewelry company that has offices in the United States and France. Several of your sales representatives will be visiting the offices in France and want their Windows XP Professional laptops to be configured to display dates and currency in the French format. How should you configure the laptops?
1. You need to purchase two French versions of Windows XP Professional and install as a multiboot system.
2. From Control Panel, you should select Date, Time, Language, And Regional Options and then select the Regional Options tab in the Regional And Language Options dialog box. There you can choose a list of options in the Standards And Formats section.
3. From Control Panel, you should select Date, Time, Language, And Regional Options and then select the Advanced tab in the Regional And Language Options dialog box. There you can choose a list of options in the Standards And Formats section.
4. You need to reinstall the Windows XP Professional operating system and select France as the default country.
You are a DST for an international grain company and support 25 users. Each user is running Windows XP Professional on laptop computers and travels to and from Japan on a weekly basis. One of the managers asks whether he can remove Japanese from his computer because he no longer visits Japan. How should you remove Japanese from his laptop?
1. Use the Add Or Remove Programs option in the Pick A Category section of Control Panel.
2. Reinstall Windows XP Professional.
3. Create a hardware profile, and disable multilanguage support.
4. From the Regional And Language Options dialog box, select the Languages tab, click Details, select Japanese from the Installed Services section of the Text Services And Input Languages dialog box, and click the Remove button.
You are a DST for an international language school. You support classrooms that are located in Europe and the United States. The director of the training center has asked you to install Windows XP Professional on his laptop computer. He wants to be able to display dates in both U.S. format (mm/dd/yyyy) and European format (dd/mm/yy). How should you configure the director’s workstation?
1. From Control Panel, select Date, Time, Language, And Regional Options, and then select Regional And Language Options. Click the Customize button in the Regional And Language Options dialog box, and change the date format.
2. You need to purchase additional software.
3. You can change the format of dates by using the System Properties dialog box.
4. You can change the format of dates by right-clicking the clock located on the taskbar.

Objective 4.2 Answers

Correct Answers: A
1. Correct: Most languages are installed by default in Windows XP. To select Asian languages, you must select the Install Files For Eastern Asian Languages check box on the Advanced tab of the Regional And Language Options dialog box.
2. Incorrect: Most languages are installed by default in Windows XP. To select Asian languages, you must select the Install Files For Eastern Asian Languages check box on the Advanced tab of the Regional And Language Options dialog box.
3. Incorrect: To select Asian languages, you must select the Install Files For Eastern Asian Languages check box on the Advanced tab of the Regional And Language Options dialog box.
4. Incorrect: To install Asian languages on your Windows XP Professional workstation, you must select the Install Files For Eastern Asian Languages check box on the Advanced tab of the Regional And Language Options dialog box.
Correct Answers: B
1. Incorrect: Windows XP Professional allows for multiple languages to be installed. You should select the appropriate choices from the drop-down list in the Standards And Formats section of the Regional Options tab.
2. Correct: The Standards And Formats section of the Regional And Language Options dialog box contains a drop-down list of values that you can choose from. If you just want to display the date in a different format, you can click the Customize button and select from four tabs: Numbers, Currency, Time, and Date.
3. Incorrect: C From Control Panel, you should select Date, Time, Language, & Regional Options and then select the Regional Options tab in the Regional And Language Options dialog box. There you can choose a list of options in the Standards And Formats section.
4. Incorrect: From Control Panel, you should select Date, Time, Language, & Regional Options and then select the Regional Options tab in the Regional And Language Options dialog box. There you can choose a list of options in the Standards And Formats section. You do not need to reinstall Windows XP Professional.
Correct Answers: D
1. Incorrect: To remove a language, select the Languages tab in the Regional And Language Options dialog box, click Details, select the language you want to remove from the Installed Services section of the Text Services And Input Languages dialog box, and click the Remove button.
2. Incorrect: You do not need to reinstall the operating system. To remove the language support, select the Languages tab from the Regional And Language Options dialog box, click Details, select the language you want to remove from the Installed Services section of the Text Services And Input Languages dialog box, and click the Remove button.
3. Incorrect: There is no option to disable multilanguage support.
4. Correct: The Details button also enables you to configure the Language Bar properties and to create shortcut keys, through the Advanced Key Settings dialog box, to toggle between languages configured on your workstation.
Correct Answers: A
1. Correct: The Date, Time, Language, and Regional Options dialog box enables you to do just about anything relating to formats and languages.
2. Incorrect: You can change the format of dates by using the Regional And Language Options dialog box.
3. Incorrect: There is no option to change the format of dates in the System Properties dialog box.
4. Incorrect: Right-clicking the clock enables you to adjust the system date and time but not change the date format. To change the format of the date, click Control Panel, select Date, Time, Language, and Regional Options, and then select Regional And Language Options. Click the Customize button in the Regional And Language Options dialog box, and change the date format.