This section lists supplemental readings by objective. Study these sources thoroughly before taking exam 70-271.
Objective 3.1 “How to Troubleshoot Hardware and Software Driver Problems in Windows XP” by Microsoft Corporation (available online at http://support.microsoft.com/default.aspx?kbid=322205&product=winxp)
“How to use Disk Management to configure basic disks in Windows XP” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;309000)
“How to partition and format a hard disk in Windows XP” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;313348)
“Basic Storage Versus Dynamic Storage in Windows XP” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;314343)
Objective 3.2 “Resources for troubleshooting display problems in Windows XP” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;307960)
“How To Determine Which Video Driver Is Loading in Windows XP” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;314854)
“How to: Troubleshoot the Video Adapter Driver in Safe Mode in Windows XP” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;292460)
Objective 3.3 “Microsoft Windows XP Professional Resource Kit Documentation, Part II, Desktop Management” (available online at http://www.microsoft.com/resources/documentation/Windows/xp/all/reskit/en-us)
“Understanding ACPI BIOS” (available online at http://www.microsoft.com/windows2000/en/server/help/default.asp?url=/windows2000/en/server/help/understanding_ACPI_BIOS.htm)
“Use Hibernate and Standby to Conserve Batteries” (available online at http://www.microsoft.com/windowsxp/pro/using/howto/security/hibernate.asp)
Objective 3.4 “How to: Manage Devices in Windows XP” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;283658)
“Troubleshooting Device Conflicts with Device Manager” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;133240)
“How to: Set Up Hardware Profiles for Laptop Computers in Windows XP” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;308577)
“Troubleshooting Device Conflicts with Device Manager” (available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;133240)