Recap and IM Action Plan


  1. Define the meaning of business records for your organization. If necessary, create a definition of business records on a department-by-department basis.

  2. Create a written IM business record retention policy. At the same time, review your retention rules and policies for e-mail and other electronic data. Update as necessary.

  3. Educate employees about electronic business records, the organization’s retention and deletion policies, content guidelines, compliance requirements, and enforcement guidelines.






Instant Messaging Rules. A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
ISBN: 0814472532
EAN: 2147483647
Year: 2003
Pages: 241
Authors: Nancy Flynn
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