PAMELA N. DANZIGER
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Copyright © 2004 by Pamela Danziger
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Library of Congress Cataloging-in-Publication Data
Danziger, Pamela N. Why people buy things they don't need : understanding and predicting consumer behavior / Pamela N. Danziger. p. cm. Includes bibliographical references and index.ISBN 0-7931-8602-1
1. Consumer behavior. 2. Consumers—Research. 3. Marketing research. I. Title.
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For Greg and the boys
About the Author
A nationally recognized expert in consumer marketing and psychology, Pamela N. Danziger founded her marketing research and consulting firm, Unity Marketing, in 1992. Her expertise lies in understanding the whys that underlie consumer behavior, and how companies can use insights based on consumer psychology to predict the future of their marketplace.
Frequently called on by the media to comment on consumer shopping trends, she has appeared on NBC's Today Show, the CBS News Sunday Morning show, Fox News, NPR's Marketplace, and CNNfN, and is quoted regularly by The Wall Street Journal, The New York Times, Washington Post, Los Angeles Times, Chicago Tribune, American Demographics, Forbes, USA Today, Brandweek, Associated Press, and others.
Luxury companies both here and abroad rely on Unity Marketing for insight and statistics on the luxury market. Among the luxury leaders that Pam advises on the changing luxury market are LVMH, Richemont, Pinault Printemps Redoute, Lenox, Starwood Hotels, Crystal Cruises, Nissan, Bulgari, Gold Council, Polo Ralph Lauren, Herend Porcelain, Bernaudaud, Waterford/Wedgwood, Target Stores, and Stueben Glass.
Pam is currently working on her next book, Let Them Eat Cake: Marketing Luxury to the Masses—as Well as the Classes. She holds a BA degree from Pennsylvania State University, as well as a Master of Library Science degree from the University of Maryland. Prior to founding Unity Marketing, she worked for a major Washington trade association and Bell Communications Research. Her last job was at the Franklin Mint, where she was director of competitive analysis, gathering marketing information to identify trends in the collectibles market.