PAConsulting Group 1, 23, 31, 50, 51
and the Department of Work and Pensions, case study 70-78
and GCHQ, case study 113-14, 141-45
and the Home Office, case study 181-89
and Justice Gap Action Team 183, 185, 189
and the Medicines and Healthcare products Regulatory Agency (MHRA), case study 222, 225-33
and the Neighbourhood Renewal Unit, case study 274-81
Rapid Systems Development techniques 177, 184, 186, 187, 276
Systems Engineering methodology 113
and Transport for London, case study 61-69
and Westminster City Council, case study 25-32
Parr, T 195
partnership 4
Payment Modernization Programme 71, 73-74, 77, 78
Penna Consulting 15, 82-83
and Evotec OAI, case study 95-102
pension arrangements 88-90
PeopleMetrics 96
persistent offenders, tracking 181-89
Peters, Tom 55
pharmaceuticals sector 226
see also Evotec OAI; Medicines and Healthcare products Regulatory Agency
PocketPC operating system 205
Police Information Technology Organisation (PITO) 186
Police national computer 185, 188
Policy Action Team 16 (PAT) 275
portfolio analysis 66
The Post Office 71, 74-75, 77
pragmatism 22-23
Price, Chris 135
private finance initiatives (PFIs) 138
problems
solving 115-16
underlying causes 112-13
process model 30
productivity 14
professional environments 101-02
project management 19, 80
Public Private Partnership (PPP) 221, 236
public sector 25, 26, 29, 30, 32, 70