objectivity 157
Office of the Deputy Prime Minister 253, 278, 280
case study 258-65
e-voting initiative 254
e-voting pilot schemes 259-60
Electoral Modernization Programme 258
and local authorities 261
‘Voter Outreach' campaign 262
offshore outsourcing 10
offshoring 225
OJEC (Official Journal of the European Communities) 230
O'Loughlin, Martin 263
Olympic Games
Athens 45
Salt Lake City 41-42, 43
security 44-45
system components 44
online advertising 119-20
online procurement 267-73
online shopping market 117
operational improvement 111-54
Oracle Financials installation 203, 250
organizations, as portfolios 4
originality 8, 22
outsourcing 10, 16, 26, 31, 219-51
second generation 219-21