leadership 13, 20
Livingstone, Ken 62, 68, 190, 199
local area network (LAN) 211, 250
London
bus safety 61-69
congestion charging scheme 22, 63, 175, 176, 177, 179, 190-99
London Traffic Control Centre (LTCC) 193
Loughran, Chris 194, 195
low expectations 48-49
Lucas, Jeff 216, 217
Luck, Gary 128, 133, 135-6