Specific Practices by Goal

SG 1 Prepare for Risk Management

Preparation for risk management is conducted.

Preparation is conducted by establishing and maintaining a strategy for identifying, analyzing, and mitigating risks. This is typically documented in a risk management plan. The risk management strategy addresses the specific actions and management approach used to apply and control the risk management program. This includes identifying the sources of risk; the scheme used to categorize risks; and the parameters used to evaluate, bound, and control risks for effective handling.

SP 1.1-1 Determine Risk Sources and Categories

Determine risk sources and categories.

Identification of risk sources provides a basis for systematically examining changing situations over time to uncover circumstances that impact the ability of the project to meet its objectives. Risk sources are both internal and external to the project. As the project progresses, additional sources of risk may be identified. Establishing categories for risks provides a mechanism for collecting and organizing risks as well as ensuring appropriate scrutiny and management attention for those risks that can have more serious consequences on meeting project objectives.

Table . Practice-to-Goal Relationship Table

Continuous Representation

Staged Representation

SG 1 Prepare for Risk Management

SG 1 Prepare for Risk Management

SP 1.1-1 Determine Risk Sources and Categories

SP 1.1-1 Determine Risk Sources and Categories

SP 1.2-1 Define Risk Parameters

SP 1.2-1 Define Risk Parameters

SP 1.3-1 Establish a Risk Management Strategy

SP 1.3-1 Establish a Risk Management Strategy

SG 2 Identify and Analyze Risks

SG 2 Identify and Analyze Risks

SP 2.1-1 Identify Risks

SP 2.1-1 Identify Risks

SP 2.2-1 Evaluate, Categorize, and Prioritize Risks

SP 2.2-1 Evaluate, Categorize, and Prioritize Risks

SG 3 Mitigate Risks

SG 3 Mitigate Risks

SP 3.1-1 Develop Risk Mitigation Plans

SP 3.1-1 Develop Risk Mitigation Plans

SP 3.2-1 Implement Risk Mitigation Plans

SP 3.2-1 Implement Risk Mitigation Plans

GG 1 Achieve Specific Goals

 

GP 1.1 Perform Base Practices

 

GG 2 Institutionalize a Managed Process

GG 3 Institutionalize a Defined Process

GP 2.1 Establish an Organizational Policy

GP 2.1 Establish an Organizational Policy

GP 2.2 Plan the Process

GP 2.2 Plan the Process

GP 2.3 Provide Resources

GP 2.3 Provide Resources

GP 2.4 Assign Responsibility

GP 2.4 Assign Responsibility

GP 2.5 Train People

GP 2.5 Train People

GP 2.6 Manage Configurations

GP 2.6 Manage Configurations

GP 2.7 Identify and Involve Relevant Stakeholders

GP 2.7 Identify and Involve Relevant Stakeholders

GP 2.8 Monitor and Control the Process

GP 2.8 Monitor and Control the Process

GP 2.9 Objectively Evaluate Adherence

GP 2.9 Objectively Evaluate Adherence

GP 2.10 Review Status with Higher Level Management

GP 2.10 Review Status with Higher Level Management

GG 3 Institutionalize a Defined Process

 

GP 3.1 Establish a Defined Process

GP 3.1 Establish a Defined Process

GP 3.2 Collect Improvement Information

GP 3.2 Collect Improvement Information

GG 4 Institutionalize a Quantitatively Managed Process

 

GP 4.1 Establish Quantitative Objectives for the Process

 

GP 4.2 Stabilize Subprocess Performance

 

GG 5 Institutionalize an Optimizing Process

 

GP 5.1 Ensure Continuous Process Improvement

 

GP 5.2 Correct Root Causes of Problems

 

Typical Work Products
  1. Risk source lists (external and internal)

  2. Risk categories list

Subpractices
  1. Determine risk sources.

    Risk sources are the fundamental drivers that cause risks within a project or organization. There are many sources of risks, both internal and external, to a project. Risk sources identify common areas where risks may originate. Typical internal and external risk sources include the following:

    • Uncertain requirements

    • Unprecedented efforts estimates unavailable

    • Infeasible design

    • Unavailable technology

    • Unrealistic schedule estimates or allocation

    • Inadequate staffing and skills

    • Cost or funding issues

    • Uncertain or inadequate subcontractor capability

    • Uncertain or inadequate vendor capability

    Many of these sources of risk are often accepted without adequate planning. Early identification of both internal and external sources of risk can lead to early identification of risks. Risk mitigation plans can then be implemented early in the project to preclude occurrence of the risks or reduce the consequences of their occurrence.

  2. Determine risk categories.

    Risk categories reflect the "bins" for collecting and organizing risks. A reason for identifying risk categories is to help in the future consolidation of the activities in the risk mitigation plans.

    The following factors may be considered when determining risk categories:

    • The phases of the project's life-cycle model (e.g., requirements, design, manufacturing, test and evaluation, delivery, disposal)

    • The types of processes used

    • The types of products used

    • Program management risks (e.g., contract risks, budget/cost risks, schedule risks, resources risks, performance risks, supportability risks)

A risk taxonomy can be used to provide a framework for determining risk sources and categories.

SP 1.2-1 Define Risk Parameters

Define the parameters used to analyze and categorize risks, and the parameters used to control the risk management effort.

Parameters for evaluating, categorizing, and prioritizing risks include the following:

  • Risk likelihood (i.e., probability of risk occurrence)

  • Risk consequence (i.e., impact and severity of risk occurrence)

  • Thresholds to trigger management activities

Risk parameters are used to provide common and consistent criteria for comparing the various risks to be managed. Without these parameters, it would be very difficult to gauge the severity of the unwanted change caused by the risk and to prioritize the necessary actions required for risk mitigation planning.

Typical Work Products
  1. Risk evaluation, categorization, and prioritization criteria

  2. Risk management requirements (e.g., control and approval levels, reassessment intervals)

Subpractices
  1. Define consistent criteria for evaluating and quantifying risk likelihood and severity levels.

    Consistently used criteria (e.g., the bounds on the likelihood and severity levels) allow the impacts of different risks to be commonly understood, to receive the appropriate level of scrutiny, and to obtain the management attention warranted. In managing dissimilar risks (e.g., personnel safety versus environmental pollution), it is important to ensure consistency in end result (e.g., a high risk of environmental pollution is as important as a high risk to personnel safety).

  2. Define thresholds for each risk category.

    For each risk category, thresholds can be established to determine accept ability or unacceptability of risks, prioritization of risks, or triggers for management action.

    Examples of thresholds include the following:

    • Project-wide thresholds could be established to involve senior management when product costs exceed 10 percent of the target cost or when Cost Performance Indexes (CPIs) fall below 0.95.

    • Schedule thresholds could be established to involve senior management when Schedule Performance Indexes (SPIs) fall below 0.95.

    • Performance thresholds could be set to involve senior management when specified key design items (e.g., processor utilization) exceed 125 percent of the intended design.

    These may be refined later, for each identified risk, to establish points at which more aggressive risk monitoring is employed or to signal the implementation of risk mitigation plans.

  3. Define bounds on the extent to which thresholds are applied against or within a category.

    There are few limits to which risks can be assessed in either a quantitative or qualitative fashion. Definition of bounds (or boundary conditions) can be used to help scope the extent of the risk management effort and avoid excessive resource expenditures. Bounds may include exclusion of a risk source from a category. These bounds can also exclude any condition that occurs less than a given frequency.

SP 1.3-1 Establish A Risk Management Strategy

Establish and maintain the strategy to be used for risk management.

A comprehensive risk management strategy addresses items such as the following:

  • The scope of the risk management effort

  • Methods and tools to be used for risk identification, risk analysis, risk mitigation, risk monitoring, and communication

  • Project-specific sources of risks

  • How these risks are to be organized, categorized, compared, and consolidated

  • Parameters, including likelihood, consequence, and thresholds, for taking action on identified risks

  • Risk mitigation techniques to be used, such as prototyping, simulation, alternative designs, or evolutionary development

  • Definition of risk measures to monitor the status of the risks

  • Time intervals for risk monitoring or reassessment

The risk management strategy should be guided by a common vision of success that describes the desired future project outcomes in terms of the product that is delivered, its cost, and its fitness for the task. The risk management strategy is often documented in an organizational or a project risk management plan. The risk management strategy is reviewed with relevant stakeholders to promote commitment and understanding.

Typical Work Products
  1. Project risk management strategy

SG 2 Identify And Analyze Risks

Risks are identified and analyzed to determine their relative importance.

The degree of risk impacts the resources assigned to handle an identified risk and the determination of when appropriate management attention is required.

Analyzing risks entails identifying risks from the internal and external sources identified and then evaluating each identified risk to determine its likelihood and consequences. Categorization of the risk, based on an evaluation against the established risk categories and criteria developed for the risk management strategy, provides the information needed for risk handling. Related risks may be grouped for efficient handling and effective use of risk management resources.

SP 2.1-1 Identify Risks

Identify and document the risks.

For Integrated Product and Process Development

The particular risks associated with conducting the project using integrated teams should be considered, such as risks associated with loss of inter-team or intra-team coordination.

The identification of potential issues, hazards, threats, and vulnerabilities that could negatively affect work efforts or plans is the basis for sound and successful risk management. Risks must be identified and described in an understandable way before they can be analyzed and managed properly. Risks are documented in a concise statement that includes the context, conditions, and consequences of risk occurrence.

Risk identification should be an organized, thorough approach to seek out probable or realistic risks in achieving objectives. To be effective, risk identification should not be an attempt to address every possible event regardless of how highly improbable it may be. Use of the categories and parameters developed in the risk management strategy, along with the identified sources of risk, can provide the discipline and streamlining appropriate to risk identification. The identified risks form a baseline to initiate risk management activities. The list of risks should be reviewed periodically to reexamine possible sources of risk and changing conditions to uncover sources and risks previously overlooked or nonexistent when the risk management strategy was last updated.

Risk identification activities focus on the identification of risks, not placement of blame. The results of risk identification activities are not used by management to evaluate the performance of individuals.

There are many methods for identifying risks. Typical identification methods include the following:

  • Examine each element of the project work breakdown structure to uncover risks.

  • Conduct a risk assessment using a risk taxonomy.

  • Interview subject matter experts.

  • Review risk management efforts from similar products.

  • Examine lessons-learned documents or databases.

  • Examine design specifications and agreement requirements.

Typical Work Products
  1. List of identified risks, including the context, conditions, and consequences of risk occurrence

Subpractices
  1. Identify the risks associated with cost, schedule, and performance in all appropriate product life-cycle phases.

    Cost, schedule, and performance risks should be examined during all phases of the product life cycle to the extent that they impact project objectives. There may be potential risks discovered that are outside the scope of the project's objectives but vital to customer interests. For example, the risks in development costs, product acquisition costs, cost of spare (or replacement) products, and product disposition (or disposal) costs have design implications. The customer may not have provided requirements for the cost of supporting the fielded product. The customer should be informed of such risks, but actively managing those risks may not be necessary. The mechanisms for making such decisions should be examined at project and organization levels and put in place if deemed appropriate, especially for risks that impact the ability to verify and validate the product.

    In addition to the cost risks identified above, other cost risks may include those associated with funding levels, funding estimates, and distributed budgets.

    Schedule risks may include risks associated with planned activities, key events, and milestones.

    Performance risks may include risks associated with the following:

    • Requirements

    • Analysis and design

    • Application of new technology

    • Physical size

    • Shape

    • Weight

    • Manufacturing and fabrication

    • Functional performance and operation

    • Verification

    • Validation

    • Performance maintenance attributes

    Performance maintenance attributes are those characteristics that enable an in-use product to provide originally required performance, such as maintaining safety and security performance.

    There are other risks that do not fall into cost, schedule, or performance categories.

    Examples of these other risks include the following:

    • Risks associated with strikes

    • Diminishing sources of supply

    • Technology cycle time

    • Competition

  2. Review environmental elements that may impact the project.

    Risks to a project that frequently are missed include those supposedly outside the scope of the project (i.e., the project does not control whether they occur but can mitigate their impact), such as weather, natural disasters, political changes, and telecommunications failures.

  3. Review all elements of the work breakdown structure as part of identifying risks to help ensure that all aspects of the work effort have been considered.

  4. Review all elements of the project plan as part of identifying risks to help ensure that all aspects of the project have been considered.

    Refer to the Project Planning process area for more information about identifying project risks.

  5. Document the context, conditions, and potential consequences of the risk.

    Risks statements are typically documented in a standard format that contains the risk context, conditions, and consequences of occurrence. The risk context provides additional information such that the intent of the risk can be easily understood. In documenting the context of the risk, consider the relative time frame of the risk, the circumstances or conditions surrounding the risk that has brought about the concern, and any doubt or uncertainty.

  6. Identify the relevant stakeholders associated with each risk.

SP 2.2-1 Evaluate, Categorize, and Prioritize Risks

Evaluate and categorize each identified risk using the defined risk categories and parameters, and determine its relative priority.

The evaluation of risks is needed to assign relative importance to each identified risk, and is used in determining when appropriate management attention is required. Often it is useful to aggregate risks based on their interrelationships, and develop options at an aggregate level. When an aggregate risk is formed by a roll up of lower level risks, care must be taken to ensure that important lower level risks are not ignored.

Collectively, the activities of risk evaluation, categorization, and prioritization are sometimes called "risk assessment" or "risk analysis."

Typical Work Products
  1. List of risks, with a priority assigned to each risk

Subpractices
  1. Evaluate the identified risks using the defined risk parameters.

    Each risk is evaluated and assigned values in accordance with the defined risk parameters, which may include likelihood, consequence (severity, or impact), and thresholds. The assigned risk parameter values can be integrated to produce additional measures, such as risk exposure, which can be used to prioritize risks for handling.

    Often, a scale with three to five values is used to evaluate both likelihood and consequence. Likelihood, for example, can be categorized as remote, unlikely, likely, highly likely, or a near certainty.

    Examples for consequences include the following:

    • Low

    • Medium

    • High

    • Negligible

    • Marginal

    • Significant

    • Critical

    • Catastrophic

    Probability values are frequently used to quantify likelihood. Consequences are generally related to cost, schedule, environmental impact, or human measures (e.g., labor hours lost, severity of injury).

    This evaluation is often a difficult and time-consuming task. Specific expertise or group techniques may be needed to assess the risks and gain confidence in the prioritization. In addition, priorities may require reevaluation as time progresses.

  2. Categorize and group risks according to the defined risk categories.

    Risks are categorized into the defined risk categories, providing a means to look at risks according to their source, taxonomy, or project component. Related or equivalent risks may be grouped for efficient handling. The cause-and-effect relationships between related risks are documented.

  3. Prioritize risks for mitigation.

    A relative priority is determined for each risk based on the assigned risk parameters. Clear criteria should be used to determine the risk priority. The intent of prioritization is to determine the most effective areas to which resources for mitigation of risks can be applied with the greatest positive impact to the project.

SG 3 Mitigate Risks

Risks are handled and mitigated, where appropriate, to reduce adverse impacts on achieving objectives.

The steps in handling risks include developing risk-handling options, monitoring risks, and performing risk-handling activities when defined thresholds are exceeded. Risk mitigation plans are developed and implemented for selected risks to proactively reduce the potential impact of risk occurrence. This can also include contingency plans to deal with the impact of selected risks that may occur despite attempts to mitigate them. The risk parameters used to trigger risk-handling activities are defined by the risk management strategy.

SP 3.1-1 Develop Risk Mitigation Plans

Develop a risk mitigation plan for the most important risks to the project, as defined by the risk management strategy.

A critical component of a risk mitigation plan is to develop alternative courses of action, workarounds, and fallback positions, with a recommended course of action for each critical risk. The risk mitigation plan for a given risk includes techniques and methods used to avoid, reduce, and control the probability of occurrence of the risk, the extent of damage incurred should the risk occur (sometimes called a "contingency plan"), or both. Risks are monitored and when they exceed the established thresholds, the risk mitigation plans are deployed to return the impacted effort to an acceptable risk level. If the risk cannot be mitigated, a contingency plan can be invoked. Both risk mitigation and contingency plans are often generated only for selected risks where the consequences of the risks are determined to be high or unacceptable; other risks may be accepted and simply monitored.

Options for handling risks typically include alternatives such as the following:

  • Risk avoidance: Changing or lowering requirements while still meeting the user's needs

  • Risk control: Taking active steps to minimize risks

  • Risk transfer: Reallocating design requirements to lower the risks

  • Risk monitoring: Watching and periodically reevaluating the risk for changes to the assigned risk parameters

  • Risk acceptance: Acknowledgment of risk but not taking any action

Often, especially for high risks, more than one approach to handling a risk should be generated.

In many cases, risks will be accepted or watched. Risk acceptance is usually done when the risk is judged too low for formal mitigation, or when there appears to be no viable way to reduce the risk. If a risk is accepted, the rationale for this decision should be documented. Risks are watched when there is an objectively defined, verifiable, and documented threshold of performance, time, or risk exposure (the combination of likelihood and consequence) that will trigger risk mitigation planning or invoke a contingency plan if it is needed.

Adequate consideration should be given early to technology demonstrations, models, simulations, and prototypes as part of risk mitigation planning.

Typical Work Products
  1. Documented handling options for each identified risk

  2. Risk mitigation plans

  3. Contingency plans

  4. List of those responsible for tracking and addressing each risk

Subpractices
  1. Determine the levels and thresholds that define when a risk becomes unacceptable and triggers the execution of a risk mitigation plan or a contingency plan.

    Risk level (derived using a risk model) is a measure combining the uncertainty of reaching an objective with the consequences of failing to reach the objective.

    Risk levels and thresholds that bound planned or acceptable performance must be clearly understood and defined to provide a means with which risk can be understood. Proper categorization of risk is essential for ensuring appropriate priority based on severity and the associated management response. There may be multiple thresholds employed to initiate varying levels of management response. Typically, thresholds for the execution of risk mitigation plans are set to engage before the execution of contingency plans.

  2. Identify the person or group responsible for addressing each risk.

  3. Determine the cost-to-benefit ratio of implementing the risk mitigation plan for each risk.

    Risk mitigation activities should be examined for the benefits they provide versus the resources they will expend. Just like any other design activity, alternative plans may need to be developed and the costs and benefits of each alternative assessed. The most appropriate plan is then selected for implementation. At times the risk may be significant and the benefits small, but the risk must be mitigated to reduce the probability of incurring unacceptable consequences.

  4. Develop an overall risk mitigation plan for the project to orchestrate the implementation of the individual risk mitigation and contingency plans.

    The complete set of risk mitigation plans may not be affordable. A tradeoff analysis should be performed to prioritize the risk mitigation plans for implementation.

  5. Develop contingency plans for selected critical risks in the event their impacts are realized.

    Risk mitigation plans are developed and implemented as needed to proactively reduce risks before they become problems. Despite best efforts, some risks may be unavoidable and will become problems that impact the project. Contingency plans can be developed for critical risks to describe the actions a project may take to deal with the occurrence of this impact. The intent is to define a proactive plan for handling the risk, either to reduce the risk (mitigation) or respond to the risk (contingency), but in either event to manage the risk.

    Some risk management literature may consider contingency plans a synonym or subset of risk mitigation plans. These plans also may be addressed together as risk-handling or risk action plans.

SP 3.2-1 Implement Risk Mitigation Plans

Monitor the status of each risk periodically and implement the risk mitigation plan as appropriate.

To effectively control and manage risks during the work effort, follow a proactive program to regularly monitor risks and the status and results of risk- handling actions. The risk management strategy defines the intervals at which the risk status should be revisited. This activity may result in the discovery of new risks or new risk-handling options that can require replanning and reassessment. In either event, the acceptability thresholds associated with the risk should be compared against the status to determine the need for implementing a risk mitigation plan.

Typical Work Products
  1. Updated lists of risk status

  2. Updated assessments of risk likelihood, consequence, and thresholds

  3. Updated lists of risk-handling options

  4. Updated list of actions taken to handle risks

  5. Risk mitigation plans

Subpractices
  1. Monitor risk status.

    After a risk mitigation plan is initiated, the risk is still monitored. Thresholds are assessed to check for the potential execution of a contingency plan.

    A periodic mechanism for monitoring should be employed.

  2. Provide a method for tracking open risk-handling action items to closure.

    Refer to the Project Monitoring and Control process area for more information about tracking action items.

  3. Invoke selected risk-handling options when monitored risks exceed the defined thresholds.

    Quite often, risk handling is only performed for those risks judged to be "high" and "medium." The risk-handling strategy for a given risk may include techniques and methods to avoid, reduce, and control the likelihood of the risk or the extent of damage incurred should the risk (anticipated event or situation) occur or both. In this context, risk handling includes both risk mitigation plans and contingency plans.

    Risk-handling techniques are developed to avoid, reduce, and control adverse impact to project objectives and to bring about acceptable outcomes in light of probable impacts. Actions generated to handle a risk require proper resource loading and scheduling within plans and baseline schedules. This replanning effort needs to closely consider the effects on adjacent or dependent work initiatives or activities.

    Refer to the Project Monitoring and Control process area for more information about revising the project plan.

  4. Establish a schedule or period of performance for each risk-handling activity that includes the start date and anticipated completion date.

  5. Provide continued commitment of resources for each plan to allow successful execution of the risk-handling activities.

  6. Collect performance measures on the risk-handling activities.



CMMI (c) Guidelines for Process Integration and Product Improvement
CMMI (c) Guidelines for Process Integration and Product Improvement
ISBN: N/A
EAN: N/A
Year: 2006
Pages: 378

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