Chapter 5. Working with Received Mail
In this lesson, you learn how to read your mail, save an attachment, answer mail, and close a message.
When you open Outlook, the Outlook Today window appears by
default (unless you have specified that your Inbox should open; see
the Tip that
New e-mail is downloaded when you open Outlook and connect to your mail server; this is either accomplished automatically if you have a persistent connection to the Internet (such as through network, DSL, or cable modem connections) or when you connect to your Internet service provider via your modem. You can check if any new mail is available on your mail server as you are working in Outlook by clicking the Send/Receive button on the Outlook toolbar.
No matter what the connection situation, after you download any new e-mail to your computer, the new mail appears in the Outlook Inbox (see Figure 5.1). The Inbox list and the Reading pane (formerly the Preview pane) have been enhanced in Outlook 2003.
Figure 5.1. The Inbox provides a list of received messages.
As you can see in Figure 5.1, the Inbox provides a list of
messages that you have received. Outlook 2003 lists your e-mails in
logical groupings. By default, messages are listed in
To expand one of the groups that appear in the Inbox, click the
button (the plus sign) to the left of the group
Additional information about a particular message, such as the
actual date sent, the message subject, and the message size can be
You can also open a message in its own window; double-click a mail message to open it. Figure 5.2 shows an open message.
Figure 5.2. The message window displays the message and tools
for responding to the message or moving to the previous or
Outlook uses the word
describe a mail message, an attached file, an appointment or
meeting, a task, and so on. Item is a generic