Chapter 10. Shopping and Auction Annoyances

Ah, the joys of Internet shopping and bargain hunting. Shop in your pajamas at your leisure. Get access to more kinds of stuff than you could ever imagine. Find great deals at auction sites, where you can bid on everything from a Rolls Royce Silver Shadow to an adult-sized Batman costume. And get very, very annoyed in the process.

Yes, the Internet is a great place to find deals. Yes, it's an amazingly convenient way to shop. And yes, it's packed with annoyances at every turn. Scam artists will try to steal your credit card information, or make off with the money you paid at an auction. Customer service will be... elusive. And as for returning something you've purchasedwell, let's have a good cry, shall we?

But shopaholics fear notthis chapter will show you how to overcome these and other obstacles and find your inner consumer warrior.