User Scenarios

User	Devices	Tasks, Settings, or Job Titles	Application Type	Thin-Client/Server vs. Local Apps. (%)
Mobile task-based user	Handheld or mobile thin-client device	Writing traffic tickets, monitoring car rental returns, taking restaurant orders, reading gas/water meters, tracking deliveries	Line-of-business applications	0% local/100% thin-client
Office task-based user	Windows terminal, NetPC, or network computer	Traditional office environments, with workers ranging from temporary to administrative; bank tellers, telemarketers, insurance claim adjustors; fast food service; automobile service departments; information kiosks	Word processing, line-of-business applications, information applications	0% local/100% thin- client
Knowledge workers	Notebook PC and/or desktop PC, handheld devices	Project management, financial reporting, proposal writing, sales, presentations, e-mail, scheduling, contact management	Productivity applications; groupware and communications; Internet, intranet, and extranet information; documents and applications	50% local/50% thin-client
Power users with creative, analytic, or engineering task needs	Notebook PC and/or desktop PC, and/or high-end workstation; handheld devices	Knowledge worker tasks, with the addition of statistical or scientific analysis and research; periodical or book publishing; graphics; multi-media and Web authoring; software application development	All of the software used by the knowledge worker with the addition of desktop publishing applications, graphics software, and software development tools	70% local/30% thin-client