List of Sidebars

Chapter 2: So How Much Trouble Are We In?

We're in a crisis, bring me sushi!

Chapter 3: What Employees Really Think

Good and bad management behaviour

Chapter 4: It's Their Lifestyle Not Your Workstyle That Counts

Getting engaged: The Cargill story

Getting engaged: the Herman Miller story

Getting engaged: times of change at Safeway

Getting engaged: the Savoy Group story

Chapter 5: Great Employees! . . . Where?

Raising the Jolly Roger

Chapter 7: Creating Commitment: The HR Challenge

Best practice guidelines for outsourcing

Chapter 8: What's Going To Happen Next?

Calculating the cost