Table of Contents


going virtual: distributed communities of practice
Going Virtual: Distributed Communities of Practice
byPaul M. Hildreth ISBN:1591402719
Idea Group Publishing 2004 (268 pages)

This text describes how more subtle kinds of knowledge can be managed in a distributed international environment. It also describes work in the field of knowledge management, with a specific focus on the management of knowledge .

Table of Contents
Going Virtual—Distributed Communities of Practice
Preface
Section I - Background and Context
Chapter I- Introduction
Chapter II- Knowledge Management
Chapter III- What is Soft Knowledge?
Chapter IV- Going Virtual
Section II - Living with the Community
Chapter V- Living with the CoP—Stage One
Chapter VI- Stage Two—Visiting the American Core
Chapter VII- A Look at Other CoPs
Chapter VIII- Lessons Learned
References
Endnotes
Abbreviations
Appendix Section
Glossary
Index
List of Figures
List of Tables


Back Cover

Going Virtual: Distributed Communities of Practice contributes to the understanding of how more subtle kinds of knowledge can be managed in a distributed international environment. It describes work in the field of knowledge management, with a specific focus on the management of knowledge which cannot be managed by the normal capture-codify-store approach and provides answers to the questions of what is the nature of the more subtle kind of knowledge and how can it be managed in the distributed environment?

About the Author

After 11 years teaching Modern Languages, Paul Hildreth went back to university, in York, UK, to “convert” to IT. Having completed his MSc, he stayed on to do a DPhil exploring the field of Knowledge Management. This work convinced him that Knowledge Management is not about technology but about people and led him to explore the emerging and fascinating field of Communities of Practice. Recognizing the pressures imposed on organizations by globalization, he concentrated on researching how Communities of Practice can function in a distributed international environment. The work produced a number of well-received journal and conference papers.

Having completed his DPhil, Paul now runs his own independent Knowledge Management and computer consultancies.



Going Virtual—Distributed Communities of Practice

Paul M. Hildreth Independent Knowledge Management Consultant, UK

IDEA GROUP PUBLISHING

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Copyright 2004 Idea Group Inc.

All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher.

Library of Congress Cataloging-in-Publication Data

Hildreth, Paul M., 1959-
Going virtual: distributed communities of practice / Paul M.
Hildreth.
p. cm.
Includes bibliographical references and index.
ISBN 1-59140-164-X -- ISBN 1-59140-271-9 (s/c)

1. Knowledge management. 2. Organizational learning. 3.
Interprofessional relations. 4. Virtual work teams 5. Information
technology--Management. 6. International business
enterprises--Communication systems--Case studies. I. Title.
HD30.2.H55 2004

658.4038--dc21

2003008766

1-59140-271-9

British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.

Declaration: Some of the names of people and groups have been disguised in accordance with the confidentiality terms of the organization involved.

All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher.

Dedication

For Maggie and Tom

About the Author

After 11 years teaching Modern Languages, Paul Hildreth went back to university, in York, UK, to "convert" to IT. Having completed his MSc, he stayed on to do a DPhil exploring the field of Knowledge Management. This work convinced him that Knowledge Management is not about technology but about people and led him to explore the emerging and fascinating field of Communities of Practice. Recognizing the pressures imposed on organizations by globalization, he concentrated on researching how Communities of Practice can function in a distributed international environment. The work produced a number of well-received journal and conference papers.

Having completed his DPhil, Paul now runs his own independent Knowledge Management and computer consultancies. He lives in rural North Yorkshire with Maggie, Tom, and Buzz the cat, and when he manages to find a little spare time likes to indulge his hobbies of kit and classic cars, and guitar.