Preface
| What's Inside Style Conventions Comments and Questions Safari Enabled Acknowledgments |
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter IX Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
- Chapter XI User Satisfaction with Web Portals: An Empirical Study
- Chapter XIII Shopping Agent Web Sites: A Comparative Shopping Environment
- Chapter XVII Internet Markets and E-Loyalty