Nels Hoenig (CSQE, MCP, CPIM, Project+, Network+, MS-Project Expert) is a QA Project Leader and Senior Application Analyst with TDCI, Inc. where he provides expertise in the verification of correct functionality of their software products and supports external users across the US and international locations. TDCI develops e-commerce solutions to support the "engineer to order" business model. He is an expert in web product usability issues. His background includes implementations in the US and abroad of ERP solutions, developing and managing e-commerce sites, and implementing QA processes to improve user experience and reduce costs and development time. His past positions include Senior Application Specialist with Avalon Software and E-Commerce Project Leader with The Stanley Works.
He holds bachelor's degrees in operations management and management information systems from the University of Arizona and is a member of the American Society for Quality and the Project Management Institute. He lives in Ohio with his wife, Patty, and their three great children, Phoebe, Noelle and Maisie.