Leading High-Performance Projects

Ralph L. Kliem, PMP

Copyright 2004 by J. Ross Publishing, Inc.

ISBN 1-932159-10-X

Printed and bound in the U.S.A. Printed on acid-free paper

10 9 8 7 6 5 4 3 2 1

Library of Congress Cataloging-in-Publication Data

 Kliem, Ralph L.   Leading high-performance projects / Ralph L. Kliem.       p. cm. Includes bibliographical references. 

ISBN 1-932159-10-X

1. Project management. 2. Leadership. I. Title.

HD69.P75K579 2004

658.4'04 ”dc22 2003023948

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To my daughter , Tonia, the leader of the family pack.


Ralph L. Kliem, M.A., PMP, has in-depth , varied experience in project management. He has over twenty years of combined experience working with Fortune 500 and medium- size firms in manufacturing, financial, and information (IT) environments in managerial and technical positions such as corporate auditor , project manager, seminar leader, writer, and methods analyst. In addition to being President of Practical Creative Solutions, Inc., a firm that specializes in project management consulting and training, he is a senior program manager for a Fortune 500 company.

Mr. Kliem is a former adjunct faculty member with Seattle Pacific University, an instructor with Bellevue Community College, founding editor-in-chief of the Northwest Artificial Intelligence Forum (NAIF) Journal , and former editor for the newsletter for the Puget Sound Chapter of the Project Management Institute. He has been a presenter before the Washington Software Association, NAIF, and the Information Systems Audit and Control Association (ISACA) and has been interviewed by trade publications and national radio.

The author or co-author of over a dozen books that have been translated into several languages and over 200 articles in leading business and trade publications, Mr. Kliem is a member of the Project Management Institute and a former member of the Institute of Internal Auditors and ISACA. He has taught seminars and workshops on project management throughout the United States and Canada.

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Free value-added materials available from the Download Resource Center at www.jrosspub.com

At J. Ross Publishing we are committed to providing today's professional with practical, hands-on tools that enhance the learning experience and give readers an opportunity to apply what they have learned. That is why we offer free ancillary materials available for download on this book and all participating Web Added Value publications. These online resources may include interactive versions of material that appears in the book or supplemental templates, worksheets, models, plans, case studies, proposals, spreadsheets and assessment tools, among other things. Whenever you see the WAV symbol in any of our publications, it means bonus materials accompany the book and are available from the Web Added Value Download Resource Center at www.jrosspub.com.

Downloads available for Leading High-Performance Projects consist of organizational engineering slides and tips for effective project communications, teaming, motivation, and managing change.

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