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Assembly Language Programming
Computer Mathematics
AIX
C & C++ Windows Programming
Absolute Beginner[ap]s Guide to Project Management
Essential Project Manager Toolkit
Creating a Project Budget
Managing Project Changes
Managing Project Deliverables
More Than Managing
101 Microsoft Visual Basic .NET Applications
Data Access
Working with the .NET Framework
Advanced .NET Framework
COM Interop/PInvoke
Windows Server 2003 for .NET Developers
Introducing Microsoft ASP.NET AJAX (Pro - Developer)
The AJAX Revolution
The Microsoft Client Library for AJAX
Partial Page Rendering
The AJAX Control Toolkit
Building AJAX Applications with ASP.NET
GO! with Microsoft Office 2003 Brief (2nd Edition)
Objective 1. Start and Navigate Outlook
Objective 8. Preview and Print Documents, Close a Document, and Close Word
Key Terms
GO! with Help
Project 2B. History
Web Systems Design and Online Consumer Behavior
Chapter V Consumer Complaint Behavior in the Online Environment
Chapter VI Web Site Quality and Usability in E-Commerce
Chapter IX Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
Chapter XIV Product Catalog and Shopping Cart Effective Design
Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Seeing Services Through Your Customers Eyes-Becoming a customer-centered organization
Success Story #3 Fort Wayne, Indiana From 0 to 60 in nothing flat
Phase 4 Performance and Control
Using DMAIC to Improve Service Processes
Raising the Stakes in Service Process Improvement
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