Index_I

I

ICTs

and cultural normalization, 188, 200

as control mechanisms, 157

cross-cultural communication, 41 “42

enabling role for GSAs, 6, 23, 31, 56

in Japan “India GSAs, 192

limitations, 151, 152

simultaneity and synchronicity, 232

usage strategies, 246 “248

see also communication links, email and videoconferencing

identification-based trust, 250, 251 “252

identity, 38, 40, 214 “217

and power and control, 215

and standardization, 212, 215

Giddens and Castells models, 206 “7, 217

hybridization of, 39

see also organizational identity

identity of organization members , 93

immigration , 32, 237

India

academic institutions, 95, 101, 102, 104 “5, 107

as GSA supplier, 12, 13 “14, 20

culture and society, 86, 101 “3, 107, 143, 148 “9, 165 “7

GSAs with Japan, 99 “100, 176 “201

human resources development, 22

see also under individual GSAs

Indian Institute of Technology, 95, 104

individualization, 33, 217

individuals, and globalization, 32, 33

information, distinction from knowledge and learning, 134

˜infomation-processing view of knowledge transfer, 134, 136

informational capitalism , 213

infrastructure, standardization of, 75

initiation phase of GSA life-cycle, 248, 249

inscriptions, 78, 81

see also standards

insourcing, 21, 23

institutional reflexivity, 132, 206

instrumental view of workers, 173

intangibility, of software development, 8

intellectual property rights, 5, 68, 224, 257

see also broker business model; brokers and hub business model and middlemen

international organizations, 3

internationalization of software, 64

Internet, 28, 200

interpretive view of communication, 246

interpretivist view of organizational culture, 91

invariants, in translation, 83, 214

Ireland, 12, 14 “15, 20

ISO 9000, 33, 113, 163

see also standards

Israel, 12, 15 “16, 20, 60