Summary

Digital technology can make a world of difference to the knowledge capability of a business. For your business to reap the rewards you need to see past the hype and explore how business performance can be improved. This can only be obtained by having conversations with the various stakeholders affected by the proposed changes. Particularly important is drawing attention to the social nature of learning and not just the technology. Specific trends that will have a profound impact on winning the knowledge game in the next decade include wireless delivery of learning and smarter , better integrated digital platforms, learning portals and web-enhanced collaboration. In the next five years there will be profound changes in how people experience and access the digital age in all forms of business, community work and entertainment, whether they are at work, at home or travelling. So, be ready and be part of this exciting trend.