Chapter 10. Remote Access

With today's mobile workforce, access to email and scheduling information is more critical than ever. If you can access your messaging system regardless of where you are, you can communicate with your customers and co-workers as if you were sitting in your office.

One way to access your GroupWise system when you are away from the office is to use the GroupWise client running in Remote Mode. This chapter addresses how to configure the GroupWise client for remote access. We explain the steps necessary to access information when you're out of the office ”how to request your messages and how to connect to the system and download your messages. We also explain the different techniques to use when you are connected to a network and when you are working offline using a remote mailbox.

NOTE

In addition to the traditional Remote Mode, GroupWise 6.5 has a hybrid mode known as Caching Mode that functions similar to the standard Online Mode but has some Remote Mode characteristics. When you use Caching Mode, you won't notice much difference between the standard Online Mode and the Caching Mode, except perhaps a slight delay in sending and receiving messages. This mode is discussed in this chapter also.

Using GroupWise Remote Mode is just one way to access your GroupWise information when you aren't directly connected to the network. You can use GroupWise WebAccess to access your GroupWise account from any Internet connection. GroupWise WebAccess is explained in Chapter 12, "Mobile GroupWise Access."