This chapter explained the basics of GroupWise document management and GroupWise libraries, including accessing GroupWise libraries, importing documents, working with documents in a GroupWise library, setting security options on documents, and deleting documents.
Chapter 10. Remote Access
With today's mobile workforce, access to email and scheduling information is more critical than ever. If you can access your messaging system regardless of where you are, you can communicate with your customers and
One way to access your GroupWise system when you are away from the office is to use the GroupWise client running in Remote Mode. This chapter addresses how to configure the GroupWise client for remote access. We explain the steps necessary to access information when you're out of the office ”how to request your messages and how to connect to the system and download your messages. We also explain the different techniques to use when you are connected to a network and when you are working offline using a remote mailbox.
In addition to the traditional Remote Mode, GroupWise 6.5 has a hybrid mode known as
that functions similar to the standard Online Mode but has some Remote Mode characteristics. When you use Caching Mode, you won't notice much difference between the standard Online Mode and the Caching Mode, except perhaps a
Using GroupWise Remote Mode is just one way to access your GroupWise information when you aren't directly connected to the network. You can use GroupWise WebAccess to access your GroupWise account from any Internet connection. GroupWise WebAccess is explained in Chapter 12, "Mobile GroupWise Access."
Connecting to Your Mailbox Using Remote Mode
You have three options to connect to your GroupWise Mailbox using Remote Mode:
Traditionally, the most common method of connecting remotely to a GroupWise mailbox has been to use a dial-up connection through a modem. However, with broadband network access becoming more commonplace, TCP/IP connections are increasingly popular. All three types of connections will be explained in this chapter.
Before configuring GroupWise in Remote Mode, you must make sure you are running GroupWise from your local hard drive. In some installations, the GroupWise client might run from a network location. If you are unsure about the location of the GroupWise program, contact your system administrator.
Configuring the GroupWise Client
Two ways exist for beginning the configuration of Remote Mode. We suggest that you configure Remote Mode when you are connected to the network, if possible, because the procedure is automated. You will likely be able to use this method if you have a laptop computer that you use in a docking station when you are in the office and outside of the docking station while away from the office.
Configuring GroupWise Remote When Attached to the Network
To begin installing GroupWise in Remote Mode (
You are now ready to use GroupWise in Remote Mode.
Configuring GroupWise Remote When Disconnected from the Network
These instructions make two assumptions:
If either of these assumptions is not valid, contact your system administrator before configuring GroupWise in Remote Mode.
To accomplish these steps, you will need to know the
To begin the configuration process, follow these steps:
GroupWise is now configured to run in Remote Mode with a modem connection.
Setting Up TCP/IP Connections
GroupWise remote connections using TCP/IP are popular because they can "share" the TCP/IP connection (whether LAN or dial-up) you might be using for Web browsing.
With a TCP/IP remote connection, you can connect to your GroupWise Mailbox through the Internet. If your system allows you to use TCP/IP connections to connect to your Mailbox, you should use this method.
TCP/IP connections use an IP address and port to connect to your master GroupWise system. To configure a TCP/IP connection, follow steps 119 in the previous section and then select TCP/IP as the connection type. The TCP/IP Connection dialog box will display, as shown in Figure 10.7.
Figure 10.7. Use the TCP/IP Connection dialog box to configure a remote TCP/IP connection to your master Mailbox.
Enter a connection name, IP address, and IP port and then click OK. You can then use this connection to send and receive messages in Remote Mode.