12.2. Communicating VisuallyDiagrams are useful for communicating the two basic aspects of an information system's structural elements (semantic aspects, like controlled vocabularies, don't easily lend themselves to visual representation). Diagrams define:
That's really pretty simple, and no matter how complex your diagrams may ultimately become, their main goal will always be to communicate what your site's content components are and how they're connected. To help information architects and other designers create diagrams, a variety of visual vocabularies have emerged to provide a clear set of terms and syntax to visually communicate components and their links. The best-known and most influential visual vocabulary is Jesse James Garrett's,[] which has been translated into eight languages. Jesses vocabulary anticipates and accommodates many uses, but perhaps the greatest reason for its success is its simplicity; just about anyone can use it to create diagrams, even by hand.
Visual vocabularies are at the heart of the many templates used to develop blueprints and wireframes. Thanks to their developers' generosity, there are many free templates you can use to create your own deliverables; we've provided a table of useful examples below. Each requires one of the common charting programs, like Microsoft's Visio (for PC compatibles) or Omni Group's OmniGraffle (for Macintosh computers).
What if you're a nonvisual person who cringes at the idea of learning Visio? Or the people you're communicating your ideas to aren't visually oriented? Does your work have to be visual? Absolutely not. As ugly as it can be, you can render your blueprints as outlines in a word processor, or use a spreadsheet's cells in a similar fashion. You can write page descriptions that cover the same bases as your wireframes. Just about anything can be rendered in text, and ultimately, these deliverables are first and foremost communication tools. You need to play to your own communication strengths and, more importantly, take advantage of whatever style works best for your audience. But remember, there's a reason they say "a picture is worth a thousand words." The lines between information archicture and the more visual aspects of design are blurry, and at some point, you'll have to connect your IA concepts, however textual, to the work that is the responsibility of graphic designers and interaction designers. Hence we spend most of our time in this chapter on visual means for communicating information architectures. |