Section 24. Create a BlackBerry Web Client Account


24. Create a BlackBerry Web Client Account

BEFORE YOU BEGIN

23 About Email and the BlackBerry Web Client


SEE ALSO

25 Configure Web Client Options

26 Import Your Address Book

27 Compose an Email Message Using the Web Client

41 Redirect Messages with the BlackBerry Redirector


Unless you are using corporate email only through the BlackBerry Enterprise Server, your wireless service provider includes a handheld email account as part of your BlackBerry service. Enabling this account is critical for sending and receiving wireless email on your device, as well as for setting up other email accounts so you can receive their email messages on your device. To establish your handheld email account, you must create a BlackBerry Web Client account. This account is associated with your unique device and can only be accessed online using the user ID and password you provide. Of course, you can also access the account wirelessly using your BlackBerry device.

After your BlackBerry Web Client account is set up, you'll be able to begin sending and receiving email wirelessly on your device. Perhaps even more interesting is that you will be able to fine-tune email delivery, organize email messages, and send and receive messages through a web interface thanks to the BlackBerry Web Client.

NOTE

If you are exclusively using a corporate email account with the BlackBerry Enterprise Server, you might not need the BlackBerry Web Client. You really need the BlackBerry Web Client only if you aren't using the BlackBerry Enterprise Server or have an additional POP or IMAP email account with an ISP or an account such as Hotmail. Just ask your network administrator whether you have access to the BlackBerry Enterprise Server. If you don't have a network administrator, chances are you need to be using the BlackBerry Web Client! An alternative email option involving a special desktop application called the BlackBerry Redirector can be useful for corporate email accounts that don't use the BlackBerry Enterprise Server; to learn more, see 41 Redirect Messages with the BlackBerry Redirector .


24. Create a BlackBerry Web Client Account


1.
Navigate to the BlackBerry Web Client on Your PC

Your wireless service provider will provide you with a link to use for accessing the BlackBerry Web Client. If you don't know the exact link, go to your provider's main website using your computer's web browser and find the BlackBerry Web Client there. As an example, T-Mobile's BlackBerry Web Client is accessible from the following URL on the T-Mobile website: http://www. t-mobile .com/bwc/. You must enter your mobile phone number to gain access to the BlackBerry Web Client.

TIPS

The BlackBerry Web Client is actually hosted on Research In Motion's BlackBerry site. In reality, your wireless provider is linking to the BlackBerry site. If you have trouble finding the BlackBerry Web Client for your wireless provider, try tinkering with the following link: https ://webclient.blackberry.net/WebMail/Window.jsp?site=Rogers&locale=en. The part you're tinkering with is the word between site= and &locale, which in this case is Rogers. This word is the name of your wireless service providerin this example, Rogers Wireless in Canada. In the case of T-Mobile in the United States, use the same link but change Rogers to tmo.

Be sure to add the BlackBerry Web Client link to your web browser favorites/bookmarks so you can easily return to it later. In Internet Explorer, select Favorites from the main menu and then select Add to Favorites .

Using the T-Mobile website as an example, after entering your phone number and clicking the little button with the arrows on it, the main BlackBerry Web Client page appears, asking for a user ID and password.

NOTE

Some wireless service providers open the BlackBerry Web Client in a separate browser window. Newer versions of Windows (starting with Service Pack 2) include a pop-up blocker in Internet Explorer that blocks all pop-up windows by default. Although this can be a useful feature in many cases, in this particular case it can prevent you from accessing the BlackBerry Web Client. The solution is to add your provider's website as an exception to the pop-up blocker. To do this, select Tools, Pop-up Blocker, Pop-up Blocker Settings from the main Internet Explorer menu. In the Pop-up Blocker Settings window, enter the name of your wireless provider's website, like this: *.t-mobile.com. Then click the Add button and you will have enabled pop-ups for your wireless provider. Click the Close button to finish.

2.
Create a New Account

Although you already have a wireless account with your service provider, the BlackBerry Web Client requires its own separate account that is associated with your device's phone number. Click the Create New Account button to begin creating a new account. Later, you will use the User ID and Password entry fields to log in to your newly created BlackBerry Web Client account.

The first Account Set-up page appears and requires two important pieces of information: your device's PIN and IMEI number. Fortunately, this information is readily available on your device.

KEY TERM

IMEI Stands for International Mobile Equipment Identity, which is a unique number assigned to every mobile device. This number is often used by wireless service providers to tie your device to their networks. Some software vendors also use the IMEI number to associate purchased applications with your device in an attempt to prevent piracy.

3.
Retrieve Your Device's PIN and IMEI Number

To retrieve your device's PIN and IMEI number, pick up your BlackBerry device, scroll to the Tools icon on the Home screen, and click the trackwheel. The Tools screen appears, offering a list of tools options. Scroll to the Settings icon and click the trackwheel. Then scroll to the Status option in the list of settings and click the trackwheel. The Status screen opens and lists the PIN and IMEI number for your device.

TIP

You can also retrieve the IMEI number for your device by launching the Phone application and entering *#06# as a phone number to dial; you don't have to use the Alt key to enter the numbers because the Phone application defaults to numeric input mode. The device returns the IMEI number instead of making a call.

With this information in hand, return your attention to the first BlackBerry Web Client Account Set-up page on your desktop web browser.

4.
Enter Your Device's PIN and IMEI Number

In the two edit fields on the first Account Set-up page, enter the PIN and IMEI number exactly as they appear on your device's Status screen. Then click the Submit button to continue the account creation process.

The next Account Set-up page prompts you to accept the licensing agreement for the BlackBerry Web Client. Click the I Agree button to accept the licensing agreement and continue to the third Account Set-up page.

5.
Enter Your Account Details

The third Account Set-up page prompts you to enter a user ID, friendly name, password, secret question, and secret answer. The user ID is a unique ID that you will use from here on to log in and access your BlackBerry Web Client account. The friendly name is the name that appears for you alongside your email address when messages are sent from the BlackBerry Web Client.

NOTE

The user ID you choose for your BlackBerry Web Client account also serves as the basis for your handheld email account. For example, the user ID of myuniqueid means the T-Mobile handheld email address will be myuniqueid@tmo.blackberry.net. When choosing a user ID, keep in mind that it also serves as your email address. Also keep in mind that it must be unique among all other BlackBerry Web Client users, which means you might have to tack on some numbers to the end of the ID if you choose a common name or phrase.

The password is made up entirely by you and is used in conjunction with your user ID to securely log in to the BlackBerry Web Client. And finally, the secret question and answer come into play in the event that you forget your password and have to request it from Research In Motion (RIM). You will be asked the secret question and then must provide the secret answer to receive your password or have a new one issued. Be sure to choose a secret question you will remember the answer to, yet one that others don't readily know.

After entering the account information and clicking the Submit button, your new BlackBerry Web Client account is created. A completion page appears that notifies you of your user ID and handheld email address.

6.
Complete the New Account Setup

Your new BlackBerry Web Client account is now set up, and you have a new handheld email address to show for it. Be sure to write down or otherwise remember this email address. Keep in mind that you can hide this Web Client email address when you send email from your device if you'd rather have another email address appear for consistency; see 29 Change the Sent from Email Address .



BlackBerry in a Snap
BlackBerry in a Snap
ISBN: 0672326701
EAN: 2147483647
Year: 2005
Pages: 149

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