Key Terms

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If you’re serious about passing the PMP exams, memorize these terms and their definitions. For maximum value, create your own flashcards based on these definitions and review daily. You can find additional information on these terms in the project glossary.

coercive power	Herzberg’s Theory	referent power
collective bargaining	of Motivation	resource histogram
agreements	Maslow’s Hierarchy	responsibility
compromising	of Needs	reward power
Expectancy Theory	McGregor’s Theory	role
expert power	of X and Y	smoothing
forcing	Ouchi’s Theory Z	Staffing management plan
formal power	problem solving	war room
	project interfaces	withdrawal

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