Chapter 3. Delivering the Goods
| T HIS CHAPTER PROVIDES A BRIEF INTRODUCTION to service level management and service level agreements. These subjects have become big issues in recent years and have warranted several books. Some references for further reading can be found in the Appendix, "Resources." |
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Solaris System Management (New Riders Professional Library)
ISBN: 073571018X
EAN: 2147483647
EAN: 2147483647
Year: 2001
Pages: 101
Pages: 101
Authors: John Philcox