What are the objectives of financial analyses in a DFTS process? Do they by themselves suffice in meeting those objectives? What should such analyses focus on?
2.
What are the desired outcomes of a DFTS initiative? Give five specific examples in a software development context.
3.
How have views on quality and cost evolved in recent years? What are the major causes of the change in thinking?
4.
Explain what CoSQ means. List three benefits of cost-of-quality analysis.
5.
Explain how payback and Return on Quality Investments (ROQI) are determined. Why should you consider NPV and IRR in evaluating ROQI? What should be the determining factor in initiating a quality task?
6.
List and explain five major CoSQ categories. How are they related, and what are the implications of their relationships?
7.
Explain, with examples, how failure costs escalate if self-debugging by the programmer fails to detect a fault.
8.
What are the pitfalls of a CoSQ program?
9.
What major factors should you consider before initiating ABC and ABM programs in a software environment? List and explain the steps involved in initiating such programs.
10.
What are the benefits of ABC? What are its pitfalls?
11.
Explain and differentiate between "productive activities" and "cost-ofquality activities." How are they related? How will you spread your quality efforts and costs over the software life cycle?
12.
Explain "loss of quality" in the context of Taguchi's QLF. What are the components of such losses? How is QLF used in a product design?
13.
List six financial metrics in evaluating a quality investment and explain their importance.
14.
Why don't financial metrics suffice in evaluating a quality investment? How can this be addressed?
