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Chapter 7: Your Staircase to Respect


Chapter 7: Your Staircase to Respect

OVERVIEW

Good character is more to be praised than outstanding talent. Most talents are, to some extent, a gift. Good character, by contrast, is not given to us. We have to build it piece by piece ”by thought, choice, courage and determination.

”John Luther

What does it mean to respect others? We talk about it all the time as if it were truly something laudable. However, viewing the nightly news each evening might lead us to the defensible conclusion that there is an epidemic of disrespect for others going on in our world today. But make no mistake about it, respect for others is the foundation for an individual's ability to function in an ethical way ”whether we're talking about respect for people or the environment for that matter.



R-E-S-P-E-C-T

Even soul star Aretha Franklin sang for it when all she was asking for was ˜a little respect. Rodney Dangerfield has relied on his line that he can't get any. All they were asking for was to be treated with consideration, for their human qualities to be held in high regard. If we turn that search for respect around and consider what it means to give respect to others, it seems clear that without respect, it might be difficult or even impossible to make defensible ethical decisions. Without being able to respect our colleagues, clients , employers , members of the community, the media and so on, the ethical foundation for the development of trusting relationships would crumble, just as it does for us on a personal basis.

In this discussion of respect, we'll examine three levels of respect that might provide each of us as individual PR practitioners with a foundation for demonstrating respect as the basis for our ethical behaviour. Figure 7.1 illustrates the three steps on the staircase to respect. The bottom step is understanding how we develop an ability to respect others, and by examining our own development we begin to understand our own level of moral maturity. Taking the second step, we focus on simple measures of respect for others on an interpersonal level: the relationship between morality and manners. On the final step on our staircase (this is not an exhaustive description of all aspects of respect), we'll examine an example of one important way that you demonstrate professional respect for employers, clients, your profession and society by discussing ethical issues related to your level of professional competence.

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Figure 7.1: The staircase to respect



STILL THE MORAL CHILD

Consider the following scenario. Julia has been working for a large, national public relations and marketing firm since she received her PR degree five years ago. She considers herself to be a ˜go-getter. ˜Driven is how most of her friends from university put it. For five years she's worked 60 to 80 hours a week and pulled her share of all-nighters to meet those deadlines. Although she has found it exhilarating and somewhat rewarding , she doesn't believe she has been rewarded quite fast enough. In fact, she's looking for a way to get that promotion and rise that seem to have eluded her for the past year or two.

But a new client's file has just landed on her desk and she knows how she can solve their public relations problem and come out looking like a creative genius. There's only one catch. The solution she knows will work involves using a bit of information that she gleaned while working on a communication audit for one of the new client's competitors .

After work on Friday, Julia meets two of her old friends from university for a drink at a downtown bar. While they're happily sequestered in a private booth , sipping Martinis, Julia casually mentions her genius idea for her new client.

˜You can't do that, says one friend, the PR director of a small IT company. ˜It's wrong.

˜I agree, says the other friend, a media relations consultant. ˜What would you do if you got caught?

It seems that Julia's friends, both in the same field as she is, are in agreement: using that piece of proprietary information for her own gain, or even the gain of a client, shouldn't be done. Are they right? Their answers might be the same, but their motivations for them are quite different. Is one of these friends more right than the other? The answer depends upon how important it is to you to do the right thing for the right reasons. And the reasons we act ethically depend largely on the level of moral development that we are demonstrating at that point, limited by the extent to which we have developed at all.