expectations conversation
aim for early wins, 114
clarify expectations, 115 “116
distance situations, 116 “117
educating the boss, 115
identifying untouchables, 114
matching expectations to situation, 113 “114
multiple boss situations, 116
expediting transition
checklist, 234 “235
development grid, 232 “233
help for outsiders, 230
high-potential leaders development and, 231
performance-support tools use, 234
postmerger integration and, 233 “234
start locally, 229
succession planning and, 231 “233
team-building process and, 229 “230
vocabulary establishment, 228 “229