Attachment D: Status Call Contacts

Problem Severity	People to Contact
Critical 1	Call Originator: Customer Functional Manager: Shannon Kullmann IT Functional Support: Jonathan Matthews IT Applications Development Manager: Nicholas Tardugno	IT ISD Manager: Albie DiPasquale IT ISD Help Desk Manager: Benjamin Sano
Critical 2	Call Originator: Customer Functional Manager: Shannon Kullmann IT Functional Support: Jonathan Matthews IT Applications Development Manager: Nicholas Tardugno	IT ISD Manager: Albie DiPasquale IT ISD Help Desk Manager: Benjamin Sano
Major	Call Originator: IT Applications Development Manager: Nicholas Tardugno	IT ISD Help Desk Manager: Benjamin Sano
Ordinary	Call Originator: IT ISD Help Desk Manager: Benjamin Sano