Chapter 5: Managing Applications

Overview

A s an A+ technician, your job not only revolves around computer hardwareand operating systems; you may find yourself dealing with software on a regular basis as well. Software provides the rich computing environment that users need in order to do their jobs, and perhaps even to enjoy using their computers. After all, applications are often the main reason for owning a computer in the first place. In your network environment, you may be required to support applications that users have installed on Windows XP, and you may be called on to troubleshoot applications, and more specifically, to try to get them to work with Windows XP. In this chapter, you’ll...