What d I Do?


What’d I Do?

So what did I do? I presented it as an issue that we could both work on. I used his needs to find a good, viable solution.

Now there was definitely subtle stuff going on. I deemphasized my position and played up his, knowing from the emotional information I picked up earlier which of the two points was more important for him. I did take a little bit of a risk, because it was possible that he could have said, “You know what, let the press in—I want my mug on the front page of the Post tomorrow.” But the risk was fairly small compared to the payoff: surrender in an isolated and easily controlled area.




Negotiate and Win. Proven Strategies from the NYPD's Top Hostage Negotiator
Negotiate and Win: Proven Strategies from the NYPDs Top Hostage Negotiator
ISBN: 0071737774
EAN: 2147483647
Year: 2003
Pages: 180

flylib.com © 2008-2017.
If you may any questions please contact us: flylib@qtcs.net