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M

Manipulation, 169–170

Mental comfort, 32–34

Mental space, shifting, 32

Mirroring, 78–79, 81–82



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Negotiate and Win. Proven Strategies from the NYPD's Top Hostage Negotiator
Negotiate and Win: Proven Strategies from the NYPDs Top Hostage Negotiator
ISBN: 0071737774
EAN: 2147483647
Year: 2003
Pages: 180
Authors: Dominick Misino
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