Scales, 174-76
interval, 175, 176
nominal, 175
ratio, 175
Scatter plots, 177-78
answers, 177
illustrated, 178
Schedule-risk calculations, 137
Scope reductions, 39-41
prevalence of, 40
schedule changing and, 39
See also Project delay responses
S curve
defined, 185
illustrated, 185
linear forecasting error and, 186
Self-fulfilling prophecies, 22-23
Senior management, 46-47
Software Engineering Institute (SEI), 26-27
Capability Maturity Model (CMM), 27, 217-18
report on process maturity, 26
Staffing
metrics, 197-99
metrics list, 198
profiles, 199
tracking, 197
variance, 198
Statistical process control (SPC), 198
Strategic positioning dimension, 142-43
Stress, impact on performance, 29
Success
commercial probability, 144
PO development, 11-12
technical probability, 143
Support processes, 60-70
administrative support, 67
change management, 64-66
defined, 60-61
human-resources management, 70, 71
illustrated, 63
importance, 61
list of, 61-62
measurement, 63, 65
process/information systems management, 62-63, 64
procurement management, 66, 67
project accounting, 68-69
quality assurance (QA), 66-67, 68
See also PO processes