Paired comparison process, 157-60
Performance
fatigue effects on, 33
measuring, 186-87
stress impact on, 29
Performance Analyzer
defined, 124
financial display, 125
organizational and work-breakdown structures, 124
Performance metrics, 195-97
defined, 195
interpretation, 197
list of, 196
See also Metrics
PO information systems
analytic/aggregation capabilities, 113
characteristics, 113-14
control integration, 113
data integration, 113
defined, 113
exception reporting, 114
functionality, 114-24
interactivity, 114
needs and, 112-13
openness, 113-14
presentation integration, 113
security/views, 114
single point of entry, 113
See also Tools
PO manager, 46, 70-71
defined, 70
importance, 71
tasks, 70-71
PO processes, 50-70, 81-109
administrative support, 67
architecture, 82-83
budgeting, 90-92
change management, 64-66
configuration management, 103-4
definitions, 82-106
description metadata, 107
estimation, 89-90
human-resources management, 70, 71, 104-5
improvement, 189-92
inclusion decision, 51
main, illustrated, 51
measurement, 63, 65, 102-3
portfolio control, 60, 62
portfolio-management, 57-60
process/information systems management, 62-63, 64
process management, 105-6
procurement management, 66, 67, 100-101
project accounting, 68-69, 101-2
project audit, 55-56, 96-99
project closure, 54-55
project execution, 54
project formulation, 52-53
project life cycle, 52-57
project life-cycle management, 83-87
project oversight, 59, 61
project portfolio management, 87-89
project portfolio planning, 58-59, 60
project startup, 53-54
quality assurance (QA), 66-67, 68, 99-100
requirements management, 92-93
risk/opportunity management, 94-96
summary, 106
support, 60-70
themes, 50
tollgate reviews, 56-57
tools and, 81
See also Project office (PO)
PO roles, 70-74
configuration management personnel, 74
PO manager, 70-71
project auditor and quality assurance personnel, 72-73
project controller, 72
project coordinators, 74
project manager, 73-74
See also Project office (PO)
Portfolio balancing, 129-31, 146-63
alternatives elimination, 152-54
forecasting resource needs, 146-52
forecasting revenues, 152-53
as iterative process, 130-31
portfolio approach, 155-56
process illustration, 130
ranking projects, 157-63
requirements, 130
visual map building, 156-57
Portfolio control
defined, 60
process illustration, 62
Portfolio-management process, 57-60
defined, 57
illustrated, 59
portfolio control, 60, 62
project oversight, 59, 61
project portfolio planning, 58-59
See also PO processes
Portfolio management tool, 115-18
areas, 115
capacity-versus-demand charts, 116
defined, 115
master/resource plans, 115
portfolio tracking, 117
project positioning, 116
project risk exposure, 117
vendors, 126-27
Posting, 69
Power
distribution, 211
personal sources of, 210
structural sources of, 210
structure, 209-11
Processes.See PO processes
Process management, 62-63, 64, 105-6
defined, 105-6
knowledge, embedding, 106
Procurement management, 66, 67, 100-101
areas, 100
defined, 100
external provisioning, 101
See also PO processes
Product metrics, 199-200
defined, 199
list of, 200
See also Metrics
Product quality, 200-201
Progress metrics, 193-95
assumption, 194
list of, 195
See also Metrics
Progress report, 4
Project accounting, 68-69, 101-2
activities, 68-69, 101-2
burden calculations, 68-69
defined, 68
goals, 101
illustrated, 69
invoicing, 69
organization, 102
period, 102
posting, 69
purpose of work, 102
transaction analysis, 69
type of hours, 102
type of labor, 102
validation, 68
work product, 101
See also Support processes
Project audit, 55-57, 96-99
contents, 96-99
defined, 55, 96
interviews, 99
process illustration, 57
purpose, 55-56
reviews vs., 96
See also Project life-cycle process
Project auditor, 72-73
Project controller, 72
Project coordinators, 74
Project delay responses, 23-41
effects on product quality, 27-30
fatigue, 32-34
head count increases, 38-39
low-visibility task cutbacks, 24-27
management attention, 34-35
multitasking, 35-37
overtime, 31-32
rework, 30-31
scope reductions, 39-41
Project formulation, 131-46
contingency allowance calculation, 136-39
contribution to benefits, 139-45
dependencies establishment, 145-46
process illustration, 131
rough estimate production, 132-36
tasks, 131
Project insurance
calculation, 140
economics of, 141
Project life-cycle management, 83-87
defined, 83-84
goals, 84
model, 84-85
project reviews, 85-86
queries, 86
roles, 86
See also PO processes
Project life-cycle process, 52-57
defined, 52
illustrated, 52
project audit, 55-56
project closure, 54-55
project execution, 54
project formulation, 52-53
project startup, 53-54
tollgate reviews, 56-57
See also PO processes
Project management, 4-5
effects on develop costs, 10
goals, 5
how much, 224-25
relationships, 5
See also Management
Project manager, 73-74
Project office (PO), 6-12, 45-79
benefits, 9
as coach, 7
context, 46-48
defined, 6
deployment, 14, 205-25
deployment success, 11-12
financial forecast, 48-49
information structures, 48-50
interfaces, 47
introduction of, 13
making case for, 8-11
as manager, 7, 8
master plan, 48, 49
maturity model, 219-23
objective, 45
as operational function, 45
positive perception of, 14
relationships, 75
reporting relationships, 46
as repository, 7
requirements dependency matrix, 49-50
resource plan, 48, 49
responsibility, 51
roles, 6-7
support, 6
types, 7-8
See also PO processes; PO roles
Project portfolio, 5-6
approach, 155-56
balancing, 129-31, 146-63
defined, 5
importance, 6
tracking, 117
Project portfolio management, 4-5, 87-89
areas, 88
considerations, 87-88
decision consequences, 89
defined, 87
goals, 5
relationships, 5
Project portfolio planning, 58-60
defined, 58
illustrated, 60
performance, 58-59
See also Portfolio management process
Project positioning chart, 116
Project ranking, 157-60
analytical hierarchy process, 162-63
judgment matrix, 159-60
logarithmic least squares, 161-62
paired comparison process, 157-59
verbal scale, 160
Project reviews, 85-86
audits vs., 96
basis, 86
defined, 85
goals, 85-86
Project risk exposure, 117
Project(s)
canceled, 35
closure, 54-55
controlling/steering, 187
dependencies, 145-46
execution, 48, 54
expected results vs. real results, 3
formulation, 52-53
interference, 18-19
oversight, 59, 61
planning, 119
simulation results, 2
startup, 53-54
uncertainty, 17-18
Project sponsors, 47
Project tracking, 120
basis, 120
illustrated, 121
system, 120
Propagation, of effort, 154-55
Propagation matrix, 146, 152-53
defined, 146
illustrated, 153
rows/columns comparison, 153-54