kaizen, see also Total Quality Management (TQM)
and attention to detail, 93
definition of, 92
focus on incrementalism, 92–93
Kanter, Rosabeth
on learning organizations, 109
on management theory, 119
on organizational development, 129
Kaufmann, Roger, on needs assessments, 7
Kirkpatrick, Donald, four levels of evaluation, 30–34, 36
knowledge, as domain of learning with skills and attitude, 21
knowledge management, see also learning objects
definition of, 94
evolution of, 94–95
four-step process for, 96–97
organizational partnering for, 96
knowledge orbits, 42–43
Knowledge Web, 96, 97
Knowles, Malcolm, on adult learning, 54, 56
Koch, Richard, on strategic planning, 141
Kolb, David, on learning styles, 112
Kuhn, Thomas
on paradigm shift, 130–131
on systems thinking, 46