leadership styles, 83
lean thinking, and process improvement, 93
learning
action, 53
adult, 54–55
blended, 65
continuous, 40–44
distance, 78–79
by doing, 158, 159, 166
double loop, 40–41
informal, 89
paradigms in, 130–131
vs. performance, xi
vs. training, xi
on the Web, 43–44
learning domains (Bloom), vs. Kirk-patrick's evaluation levels, 36
learning management systems, 43
learning objects, see also job aids; knowledge management
alternate terms for, 107
content vs. code, 102–103
definition of, 101
function of, 102
interoperable, 103
inverse law of, 106
six-step building process for, 104–106
10 percent solution strategy for, 106–107
learning organization, 109, see also organizational development
learning spectrum, 55
learning strategy, see also instructional systems design (ISD)
first deployment of, 111
three-step process of, 110
learning style
applications of, 112
Kolb's classification of, 112
modalities, 111–112
lessons learned, see also action learning
definition of, 113
four-step process for, 114
organizational obstacles, 114
levels, see evaluation levels (Kirkpatrick)
Lewin, Kurt
on action learning, 53
on humanistic management, 116, 117
on living systems, 40
on organizational development, 123, 128
on paradigm shift, 131
lifelong learning, 55, 151, 155, 162
Likert Scale, and Rensis Likert, 115
Lilienfeld, Robert, on organizational systems, 46
Lindeman, Eduard, on adult learning, 54, 56
living systems, 40, 41
Lovejoy, Arthur, on systems thinking, 44