Install, configure, and troubleshoot Microsoft Exchange Server 2003
Install, configure, and troubleshoot Exchange Server 2003 in a clustered environment
Configure and troubleshoot Exchange Server 2003 for coexistence with other exchange organizations
Configure and troubleshoot Exchange Server 2003 for coexistence with other messaging systems
Configure and troubleshoot for coexistence with other Simple Mail Transport Protocol (SMTP) messaging systems
Manage, monitor, and troubleshoot server health
Manage, monitor, and troubleshoot data storage
Perform and troubleshoot backups and recovery
Manage and troubleshoot public folders
Manage and troubleshoot Internet protocol virtual servers
Manage and troubleshoot front-end and back-end servers
Manage and troubleshoot connectivity
Manage and troubleshoot connectivity across firewalls
Manage and troubleshoot permissions
Manage and troubleshoot encryption and digital signatures
Diagnose problems arising from host resolution protocols
Diagnose problems arising from Active Directory directory service issues
Diagnose network connectivity problems