Index[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] SAA (Service Assurance Agent) embedding sampling frequency 2nd measurement 2nd scaling aggregatorslmonitoring aggregators scheduled reviews scope measurement 2nd scripts transaction load-test 2nd Secure Sockets Layer (SSL) security authentication DDoS attacks selection candidates automated responses of instrumentation of thresholds semantics sensitivities sensitivities, performance sensitivity serialization delays server-side caches 2nd servers application database infrastructure architecture 2nd instrumentation 2nd response time Web instrumentation Service Assurance Agent (SAA) embedding Service Assurance Agent (SAA)lSAA (Service Assurance Agent) Service Level Agreement (SLA) Service Level Agreements (SLAs) Service Level Management. [See SLM] service providers elastic boundaries service-centric policies 2nd services behavior census collectors correlation associating disruptions event management 2nd troubleshooting e-business services 2nd B2B 2nd B2C 2nd B2E incremental aggregation instrumentation 2nd monitoring design 2nd tracking integrating management 2nd measurement modeling modifying performance 2nd performance envelope 2nd quality measurement technical metrics 2nd tracking transport data flow control 2nd metrics 2nd QoS 2nd Web architecture delivery architecture 2nd webbed 2nd servies expanding sessions persistence sever priority level shaping traffic QoS. [See also QoS] shelfware signaling events signals boosting 2nd Simple Network Management Protocol (SNMP) 2nd 3rd simulation modeling 2nd building 2nd performance reporting validating single-function modules SLA 2nd measurement granularity aggregation intervals 2nd sampling frequency 2nd scope 2nd measurement validation 2nd 3rd 4th metrics technical metrics 2nd statistics SLA (Service Level Agreement) 2nd alerts SLAs configuring SLAS reports SLAs (Service Level Agreements) SLM (Service Level Management) components overview of 2nd 3rd 4th slow start algorithm slow-start approach, traffic-shaping QoS SNA (System Network Architecture) 2nd SNMP (Simple Network Management Protocol) 2nd 3rd soft benefits ROI source persistence speed demands of 2nd root-cause analysis spoofing 2nd SSCPs (System Services Control Points) SSL session ID persistence SSL (Secure Sockets Layer) staffing ROI staffing costs starving out best effort services statistical analysis 2nd statistics concurrent sessions SLA sticky environments stream quality streaming multimedia rebuffering streaming classes collectors superficial integration. [See also integration] supply-side (server status) criteria supression IP source address spoofing sustainable cell rates switches content instrumentation 2nd NetScaler switching CDN SYN Flood attacks synchronization GPS syntax SNMP synthetic (virtual) transactions synthetic transactions system architecture design drivers 2nd environment evolution 2nd heterogeneous systems 2nd example of 2nd Web service delivery 2nd System Services Control Points (SSCPs) systems instrumentation 2nd systems integration 2nd Systems Network Architecture (SNA) 2nd |