Working with Groups

Groups, in contrast to administration, have had some sorely needed features added or enhanced in Exchange Server 2003 to make working with groups of users easier. To start, the same concepts from groups in Exchange 2000 apply here: Within the Active Directory, you can create either a security or a distribution group.

The difference between the two groups is that they both can have an email address associated with them, but the distribution group cannot be used to configure security settings. (For example, you can't create a distribution group called Sales Team and then assign security rights to that group.)

To create a new group of either type, open the Active Directory Users and Computers console and right-click on the Users node. Then select New, Group from the shortcut menu to open the dialog box shown in Figure 5.9.

Figure 5.9. Group setup options.

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Enter a name for the group and select the type of group you would like to create. Then click Next, which opens the dialog box shown in Figure 5.10 and allows you to assign an email address to this group.

Figure 5.10. Group email options.

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Click Next and then Finish to create your group. The group then appears in the Active Directory, enabling you to add users to the group through the group's property pages, which you will look at a little later.

Exchange Task Wizard

In addition to user administration, you can use the Exchange Task Wizard to work with groups, as shown in Figure 5.11.

Figure 5.11. Group-related tasks.

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You can use the Task Wizard to remove the email addresses that are associated with a particular group, as well as hide the membership of the group from users. You can see this feature in action from within Outlook 2003. When you include a group in the To, Cc, or Bcc fields, you have the option to expand the group to reveal its members, as shown in Figure 5.12.

Figure 5.12. A group with the members expanded.

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With this option turned off, users cannot see which users comprise a particular group.

SECURITY NOTICE

Keep in mind that a security loophole exists if your domain supports clients before Windows 2000 using the built-in Pre-Windows 2000 Compatible Access security group.


Working with Group Properties

In addition to the Task Wizard, you can configure groups through the property pages that are associated with each group. To access these property pages, right-click on the group and select Properties from the shortcut menu. Each group has four Exchange-related property pages:

  • General Identifies the group name, description, and email address, as well as the scope and type of group.

  • Exchange General Shows the alias and display name, as well as usage restrictions for the group.

  • Email Addresses Creates and maintains multiple email addresses for the group.

  • Exchange Advanced Specifies the simple display name, configures an expansion server, and hides the group from address lists, out-of-office, and nondelivery settings.

OTHER PROPERTY PAGES

In addition to the Exchange-specific property pages, you can add members to your group by using the Members tab or create subgroups by using the Member Of tab. You can also delegate administration of the group by using the Managed By tab. All these options are similar to the options found in Exchange Server 2000.


When you're working with these properties, you'll notice that with Exchange Server 2003, you now have greater control over how distribution groups are utilized using the Exchange General property page shown in Figure 5.13.

Figure 5.13. Exchange general properties.

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By using the Message Restriction settings at the bottom of the page, you can control the maximum size of messages sent to the group, as well as who can send messages to the group.

If you click the first check box for From Authenticated Users Only, you can restrict access to only authenticated users and then set the options immediately below independent of this setting.

Three restriction options are available. From Everyone allows any user to send an email to the group. Only From and From Everyone Except are used to grant or deny access to send email to the group.

With any of these settings you use, the Add and Remove buttons to open the standard Exchange Select Recipient dialog to search for and select users and groups.

BEST PRACTICE FOR MANAGING GROUPS

The most effective way to lock down access to distribution lists is through restricting access to only authenticated users and using groups to grant or deny access. Try to limit using individual users when granting or denying access because this can be difficult to administer as users leave or join your organization.


Creating a New Query-Based Group

In addition to the two types of mail-enabled groups, Exchange 2003 also introduces a third category of group, called query-based distribution groups (QBDGs), which are based on a dynamic Lightweight Directory Access Protocol (LDAP) query selection instead of hand-picking which members will be part of the group. For Exchange administrators who have gone through the tedious chore of maintaining multiple groups, this feature is long overdue.

To be able to successfully create and use this type of distribution group, you need to look at your Exchange architecture to ensure that you meet the minimum requirements. For organizations that are running Exchange 2003 alongside Exchange 2000, you need to be running in native mode, and all the Exchange 2000 servers need to be running Service Pack 3 (SP3).

Because query-based grouping can be resource intensive, you might also want to consider adding more servers to your Exchange topology. When you're configuring QBDGs, you can specify an expansion server, which is an Exchange server that you can use exclusively to process queries and expand the group. You will look at configuring these server options a little later in this chapter.

Two methods are available for creating QBDGs: You can either select from a number of preconfigured filters, or you can create your own custom filter. Following are the preconfigured filters:

  • Users with Exchange Mailbox

  • Users with external email addresses

  • Mail-enabled groups

  • Contacts with external email addresses

  • Mail-enabled Public folders

These preconfigured options are handy when you're creating simple groups (such as All Users); however, if you need to specify additional or complex criteria, you must create a custom filter. To create a QBDG by using a custom filter, follow these steps:

  1. Open the Active Directory Users and Computers console, right-click on the Users node, and select New, Query Based Distribution Group from the shortcut menu. This opens the wizard shown in Figure 5.14.

    Figure 5.14. Query-Based Distribution Group Wizard.

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    EXCHANGE NATIVE MODE

    You will not be able to proceed with this step unless the server is running in Native mode.

  2. Enter a name and alias for your group and click Next to advance to the next step.

  3. To select one of the preconfigured filters, select it from the list. Otherwise, select the option to Customize Filter and click on the Customize button.

  4. Using the General tab as shown in Figure 5.15, select the type of recipients you want to include in your group. These options are similar to the predefined filters and include some of the most commonly used filter criteria.

    Figure 5.15. Recipients options in the General tab.

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  5. Using the Storage tab, select the storage group for the users you want to add to your group. You can select Mailboxes that exist on a particular server or Mailbox store.

  6. Using the Advanced tab, you can also use a combination of fields, operators, and criteria and use the Add button to add them to your criteria.

    FILTER CRITERIA

    The relationship among these criteria is an "and" relationship. For example, if you added criteria where Country is (exactly) USA and Division is (exactly) Research, then only those users who were in the USA and in the Research division would be included in the group. To create an "or" relationship between two sets of criteria, you would need to create two separate QBDGs for the two criteria and combine them by using a traditional distribution group.

  7. When you have finished editing your filter criteria, you can use the Find Now button to preview which users will be included in your group. When you are finished working with your filter criteria, click the OK button to return to the wizard.

  8. Click Next and Finish to finish the wizard and create your distribution group. It should now appear under the Users node in the Active Directory Users and Computers console, as shown in Figure 5.16.

    Figure 5.16. A query-based group.

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Working with Query-Based Groups

After you have created a query-based group, you can manage it through property pages that are associated with that group, as shown in Figure 5.17.

  • General Identifies the group name, description, and email address, as well as the filter criteria for the group.

  • Exchange General Shows the alias and display name, as well as usage restrictions for the group.

  • Email Addresses Creates and maintains multiple email addresses for the group.

  • Exchange Advanced Specifies the simple display name, configures an expansion server, and hides the group from address lists, out-of-office, and nondelivery settings.

  • Preview Previews the users and groups who will be included in your distribution groups.

Figure 5.17. Group property pages.

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The properties that are associated with a QBDG are similar to the options that are associated with normal groups. The exception is the filter settings on the General property page and the Preview property page, which previews the results of your filter criteria (that is, which users will be included in the group).

ABOUT EXPANSION SERVERS

The choice of expansion server in the Exchange Advanced property page is vitally important for using query-based groups. Microsoft recommends that if you are going to use this type of group, you should establish a server in your Exchange topology. (It should be one that has plenty of processing time available, such as an Exchange server that doesn't host Mailboxes.) This server should deal specifically with these requests.




Microsoft Exchange Server 2003 Delta Guide
Microsoft Exchange Server 2003 Delta Guide
ISBN: 0672325853
EAN: 2147483647
Year: 2003
Pages: 109

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