Notes

1. For more about the influence of information technology on business organizations, see Malone, chapter 3 of this volume; Malone (1987); Malone and Rockart (1991).

2. See Laubacher and Malone (1997a).

3. Workers' guilds, common in the Middle Ages, may again rise to prominence, taking over many of the welfare functions currently provided by big companies; see Laubacher and Malone (1997b); Laubacher and Malone, chapter 17 of this volume.