Baan, 306
Bailyn, Lotte, 323, 325-332, 375-388, 417
Balanced Business Scorecard, 328
Bandwidth, 17
Banking, 84, 92
Baxter ASAP system, 76
Baxter Healthcare, 298, 300
Bell Atlantic, 182
Bell South, 182
Benyus, Janine, 394, 404
Berdish, David, 397-398
Bernstein, Abraham, 221-249, 417
Berry, Thomas, 392
Best-product position, 175, 178-179
Biomimicry, 394
Biotechnology, 38
BMW, 240
Boeing, 136
Bonding, 176-178, 184-185
Bonds, 365
Bowie, David, 365
Braungart, Michael, 395
Bresman, Henrik, 167, 283-296, 417
British Airways, 173-174
British Petroleum, 43, 105, 324
environmental issues and, 327, 390, 403
re-engineering support processes and, 298
Brown, Juanita, 406
Brown Brothers Harriman, 361
Browne, John, 324, 327, 390
Brynjolfsson, Erik, 19, 71-99, 325-332, 417
BSkyB, 37
Bundles, 225-226
Bureau of Economic Analysis, 93
Bureau of Labor Statistics, 361